Front Office Assistant

7 months ago


Kota Damansara, Malaysia THOMSON HOSPITALS SDN. BHD. Full time

At Thomson Hospital Kota Damansara, our business is to positively contribute to the health and wellness of our patients. We are a team of compassionate individuals, committed to providing a holistic healthcare experience to all who walk through our doors.

If you are seeking a meaningful profession with a purpose and wish to make a difference in people’s lives in the healthcare sector, do contact us with your resume.

Front Office Assistant

**Job Summary**
- To be responsible for the hospital’s frontline customer service.
- To perform an efficient service in particular of patient registration, admission and discharge.
- To ensure deposit and payment is collected with issuance of receipt.
- Obtaining letter of guarantee and to ensure the contents are in good order.
- Entering charges for billing and collection purpose.
- To be fully responsible for the float money and daily cash collection.
- To be on duty on rotation basis at Admission & Discharge counter, A&E Registration Counter and various outpatient specialist centres and clinics.
- Register and admit patients into wards/clinics by ensuring all documents are correctly completed and the terms & conditions are explained during the admission processes.
- Ensure the hospital charges and consultant fees are entered, captured and billed correctly into patient’s accounts in Hospital Information System (HIS).

**Job Requirements**:

- Minimum SPM or Diploma
- Minimum 2 years relevant experience in a hospitality environment.
- Excellent interpersonal & communication skills.
- Excellent in both written and verbal (Bahasa Malaysia/English)
- PC Literate.

**Staff Benefits**:
**Pursuing a career with Thomson Hospital Kota Damansara will benefit you in many ways.**:

- Continuous education sponsorships. (Post Basic/Degree/Masters)
- Easy access (Beside MRT Station - Kota Damansara)
- Annual increments and performance variable bonus
- Attractive annual leave entitlements
- Career pathway & opportunities
- Outpatient Medical Treatment for Staff and dependents
- Staff hostels packages
- Staff subsidized food & beverages
- Staff subsidized childcare facilities
- Attractive allowances
- Staff pick up transportation
- Staff pick up transportation
- Easy access (Beside MRT Station - Kota Damansara)
- Annual increments and performance variable bonus
- Attractive annual leave entitlements
- Career pathway & opportunities
- Outpatient Medical Treatment for Staff and dependents
- Staff hostels packages
- Staff subsidized food & beverages
- Staff subsidized childcare facilities
- Attractive allowances
- Staff pick up transportation


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