![Urban Ace Property Management](https://media.trabajo.org/img/noimg.jpg)
Administration Executive
4 weeks ago
**Responsibilities**
Responsible for the day-to-day operations by providing prompt and efficient administrative support and customer service for the Property Management Handover unit.
**Handover of keys**:
- Verify owner's clearance letter and set a key collection appointment.
- Prepare unit keys, unit inventory forms, and Handover pack before handover appointment.
- Introduce owner to keys/pack/forms on day of appointment and bring them to see
their new unit.
**Customer service**:
- Attend to all owner's enquiries and complaints.
- Note down their comments and communicate these information to relevant parties.
**Admin related work in office**:
- Data entry work such as updating defects list (latest submissions and progress of ongoing
rectifications)
- Arranging rectification appointments for contractor if owner has already moved in but has
outstanding issues not done.
- Update, inform and remind owner to sign off/close any previous submitted defect forms
after confirming the status to be completed
- To carry out other duties that may be assigned from time to time by the supervisor.
**Requirements**:
- SPM and above
- Previous office experience preferred
- Experience in customer service would have an added advantage
- Experience with Microsoft Office programs (Outlook, Word, Excel, Access, Power Point)
- Strong work ethic, positive attitude, and good judgement
- Excellent communication and listening abilities
- Ability to exercise discretion and maintain confidentiality
- Analytical and detail-oriented
- Ability to handle multiple tasks/assignments
- Punctual attendance
**Benefits**:
- 5 day week (9am to 6pm)
- EPF, SOCSO, EIS
- Annual leave
- Medical & dental benefits
- Training & development opportunities
- Free staff parking
- Walking distance to Ara Damansara LRT station (about 850 metres away or 10 minutes walk)
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM1,800.00 - RM2,200.00 per month
Schedule:
- Day shift
Application Question(s):
- Please rate your SPOKEN English from a scale from 1 to 10.
- Please rate your WRITTEN English from a scale from 1 to 10.
- What is your expected salary?
**Experience**:
- customer service: 1 year (required)
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