Customer Support Representative

JOB SCOPE: Act as first contact person for technical issues inquiries. Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting).REQUIREMENTS: Good English communication skills (spoken & written) SPM leavers and Fresh Graduates are welcomed to start their first career in a call...

**Job Descriptions** - Handle outbound calls to promote products and educate prospective customers on the benefits of the products. - To do **cross-sell or up-sell **products and services. - Close sales via various payment modes. - To work closely with other team members to ensure monthly sales targets are met **Requirements**: - SPM leavers and Fresh...

**Fully working from home (Immediate Joiner)** **Main Requirements: Mandarin/Cantonese Speaker** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

**JOB SCOPE**: - Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls - Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations - Respond and manage customer feedback and complaints accordingly **REQUIREMENTS**: - Good English communication skills (spoken &...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**JOB SCOPE**: - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting). **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM leavers and Fresh Graduates are welcomed to start their first...

**Our client has been in business since 2009 and is considered one of the largest Forex and CFD brokers in the world.** Members of the Client Services team would have strong communication and coordination skill sets whom will be part of a 24 by 5.5 rotation team that will be responding to external client inquiries about accounts, trading, and company...

**PROJECT: (Supporting Singapore)** **LOCATION**: **-Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)** - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

PROJECT:(Supporting Singapore)LOCATION:-Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a timely and accurate way Assist and resolve customers'...

Requirement: - Chat Handling: excellent knowledge of handing chat. **Responsibilities**: To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Rotational shift : 9 hour per shift ( 5 working days) Working location: Ara Damansara Pay: RM2,300.00 - RM3,200.00 per...

_Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior_LOCATION: Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station 10mins walking) FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a...

**Job description** 5 Days Work/Week (Shift) No experience is required. Training Provided. Diploma Holder Malaysian **Benefits**: - Allowances (Attractive OT, Shift, KPI) Annual & Medical Leave Excellent career growth opportunities Quarterly staff recognition & appreciation Near the shopping mall - Gaming/Soccer/Gym Room - Free Shuttle Van...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

Job description5 Days Work/Week (Shift)No experience is required.Training Provided.Diploma HolderMalaysianBenefits: Allowances(Attractive OT, Shift, KPI)Annual & Medical LeaveExcellent career growth opportunitiesQuarterly staff recognition & appreciationNear the shopping mall Gaming/Soccer/Gym Room Free Shuttle Van Service EPF, Socso, EISSalary: RM2,...

**Native Japanese Customer Support Executive** Location: Ara Damansara, Malaysia Office base Project: Food Delivery - Bilingual Language: Japanese (Native only) & English (Business level) Joining dates: 29th Jul: 3 headcounts 30th Sept: 4 headcounts **Salary**: Basic salary : RM9000 + KPI : Up to RM370 + Shift allowance : Up to RM1200 Shift Timings:...

_Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior_LOCATION: Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station 10mins walking) FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a...

_Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior_LOCATION: Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station 10mins walking) FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a...

Come and join our client's team now! What you can expect from them: - Our location is nearby shopping malls and housing area - Fun and exciting staff activities every month - There is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) as our client hires from across the globe. - Manage Operations day to...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...