Customer Support Representative

**Job Descriptions** - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting). **Requirements**: - SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided. -...

**Fully working from home (Immediate Joiner)** **Main Requirements: Mandarin/Cantonese Speaker** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**PROJECT: (Supporting Singapore)** **LOCATION**: **-Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)** - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

**Our client has been in business since 2009 and is considered one of the largest Forex and CFD brokers in the world.** Members of the Client Services team would have strong communication and coordination skill sets whom will be part of a 24 by 5.5 rotation team that will be responding to external client inquiries about accounts, trading, and company...

Requirement: - Chat Handling: excellent knowledge of handing chat. **Responsibilities**: To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Rotational shift : 9 hour per shift ( 5 working days) Working location: Ara Damansara Pay: RM2,300.00 - RM3,200.00 per...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Native Japanese Customer Support Executive** Location: Ara Damansara, Malaysia Office base Project: Food Delivery - Bilingual Language: Japanese (Native only) & English (Business level) Joining dates: 29th Jul: 3 headcounts 30th Sept: 4 headcounts **Salary**: Basic salary : RM9000 + KPI : Up to RM370 + Shift allowance : Up to RM1200 Shift Timings:...

Come and join our client's team now! What you can expect from them: - Our location is nearby shopping malls and housing area - Fun and exciting staff activities every month - There is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) as our client hires from across the globe. - Manage Operations day to...

Proficient in product knowledge, understand the company's product information, and be able to correctly explain and describe the characteristics and advantages of related products. - Respond and deliver accurate information to clients' questions via Livechat and messaging app. - Effectively handle customer complaints, suggestions, consultation and feedback,...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

**Position : Call Centre Representative ( January Intake )** **Tenure: 1 year contract** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : Up to RM3000 - RM 3500** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**LANGUAGE**: Traditional Mandarin & English **LOCATION**: - **Nusa Jaya**, **Johor** a fast-developing city that offers a variety of opportunities - _**FREE**_ _shuttle bus service provided - (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)_ - **Symphony House Ara Damansara, Petaling Jaya**...

Come and join our client's team now! What you can expect from them: - Our location is nearby shopping malls and housing area - Fun and exciting staff activities every month - There is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) as our client hires from across the globe. - To ensure desired...

**Your Role**: - Perform outbound calls to prospective customers to promote products. - To deliver and educate prospective customers on the benefits of the products. - To identify opportunities to cross-sell or up-sell products and to provide services to prospective customers. - To advise customers and to close sales via various payment modes. **Job...

**Responsibilities**: - To make outgoing calls to promote training courses to potential corporate companies (leads will be given to newbies and at the same time, we will teach how to find own leads) - To make research or background studies on potential clients/companies - To follow SOP of each department’s leaders on daily...