Technical Service

Job Responsiblities Report to the Senior Technical Support Specialist Provide technical support to SEA-NEA importers Maintain the technical failure reporting platform in time Plan and conduct specialized service trainings to service technicians from importers Support in technical outdoor campaigns and other related topics Delivering technical documentations...

Manage the client dashboard to view any jobs that are coming through, and call the customer to confirm the appointment timing - Ensure that these jobs are picked up by our service professionals. If needed, call or Whatsapp them to ask them to pick up the job. - Assign the job to the service professional or accept the job on their behalf. - Coordinate with...

**Technical Assistant Job Description** - To be responsible for Products (Portable Valve Actuator, Water Meters, Instrumentations, Solar Power Supply Unit and Air Motors) Preparation, Assembly, Testing & Site Installation. - To be responsible on troubleshooting, service and repair for all after sales and contractual service. - To provide technical support...

Technical Assistant Job Description To be responsible for Products (Portable Valve Actuator, Water Meters, Instrumentations, Solar Power Supply Unit and Air Motors) Preparation, Assembly, Testing & Site Installation. To be responsible on troubleshooting, service and repair for all after sales and contractual service. To provide technical support for the...

**Job Specification**: 1. Electronics technician from a technical graduate. Interested in technical tools and IoT _(Internet of Things)_ 2. Have basic knowledge of electrical and/or vehicle wiring. 1. Installing GPS, CCTV, or other tools on vehicles. 2. Install according to the established schedule. 3. Deal with customers in the field if there are any...

Job Responsibilities: Technical Support- Mainly to commissioning for Environment & Process Div. products such as Hach, OTT, Colilert, Lab equipment and others. Other division will be upon request basis.- Implementing customer support- Refresher training for KKM, JBA, Fishery, DOE, & private water producer.- To provide related technical information to...

Key Responsibilities: - Proven experience in technical support, preferably within the gasket or sealing industry. - Strong knowledge of gasket materialsExcellent communication and problem-solving skills. - Ability to collaborate effectively with cross-functional teamwork closely with the Sales teams to address customer requirements and provide technical...

Key Responsibilities: Proven experience in technical support, preferably within the gasket or sealing industry. Strong knowledge of gasket materialsExcellent communication and problemsolving skills. Ability to collaborate effectively with crossfunctional teamwork closely with the Sales teams to address customer requirements and provide technical insights....

Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation - Respond to requests for emergency repairs and services to troublesome equipment - Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance...

**Overview**: **Salary**: 4,500 MYR ~ 6,500 MYR**Industry**: Medical & Healthcare- POSITION OVERVIEW- KEY RESPONSIBILITIES- Daily Helpdesk Technical Support and PC Software Installation: Provide daily technical support for the company's helpdesk operations, encompassing troubleshooting, issue resolution, and support for the installation and configuration of...

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

Diploma in any field: (2) years or more experience as a technical assistant or equivalent in oil and gas industry e.g. conversant with technical drawings using computer program and able to read engineering drawings. - Conversant with technical drawing (structural and lineworks) using computer program. - Experience in design, inspection and maintenance of...

Diploma in any field: (2) years or more experience as a technical assistant or equivalent in oil and gas industry e.g. conversant with technical drawings using computer program and able to read engineering drawings. Conversant with technical drawing (structural and lineworks) using computer program.Experience in design, inspection and maintenance of...

Develop Service business and achieve high growth of Service revenue in India by engaging telephonically customers’ Technical and procurement functions for service contract and spare orders. Will have monthly targets for order booking and shipping. The activities involved in delivering the results will comprise of: - Convincing customers of Hach Service...

Lead Generation and Prospecting: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings.- Problem Resolution: Investigating and resolving customer issues or complaints effectively and...

Position : Technical Sales Support Specialist Location : Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job summary** This role requires to use the technical expertise to better connect with the customer by working along with the sales team. It also requires to liaison with the R&D team on the technical requirements by...

**JOB SUMMARY** This role is critical to the success of the SSC organisation and will report directly into the SSC Managing Partner. The individual will be an integral part of the local senior management team. The role manages and tracks the service levels provided by the SSC Functional Leads to the operating companies it serves, including service...

Job Requirements: - Need to have at least 1 year of working experience in Technical department **OR **Cloud industry **OR** in Sales industry in customer service (BPO) - **Experienced in using CRM system - or related system**: - Strong interpersonal and communication skills. The ability to identify and follow up on leads. Exceptional skills in upselling...