Technical Support Assistant

3 months ago


Kota Damansara, Malaysia RICH ERGON SDN BHD Full time

Key Responsibilities:

- Proven experience in technical support, preferably within the gasket or sealing industry.
- Strong knowledge of gasket materialsExcellent communication and problem-solving skills.
- Ability to collaborate effectively with cross-functional teamwork closely with the Sales teams to address customer requirements and provide technical insights.
- Efficiently manage the receiving process of shipments from courier services or self-collected items.
- Conduct thorough inspections of received materials. Identify and document any defects or irregularities during the inspection process.
- Implement proper tagging procedures for organized tracking.
- Repackaging of materials to ensure secure handling during delivery and transportation.

**Salary**: RM1,575.25 - RM2,800.00 per month

**Benefits**:

- Free parking
- Health insurance
- Parental leave

Supplemental pay types:

- Performance bonus
- Yearly bonus


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