L2 Apps Support
4 months ago
Diploma or Bachelor's Degree in Computer Science, Information Technology or related discipline.
At least 2-6 years of IT Support Operations in large commercial, service-based or Vendor organization or financial institution.
Technical/ Functional Skills
- Incident, Problem and Change Management Practices
- Root Cause Analysis Practices
- ITIL Framework
- Software Development Life Cycle (SDLC) Framework and Practices
- IT Monitoring Tools and Automation Processes
- Diverse IT Operating Environment i.e. Mainframe, Windows, Unix and Linux - Windows Scripting and Administration
- Active Directory
- Network Administration
- Apache, IBM Websphere or Oracle WebLogic
- Shell Script (Added Advantage)
- Database Design Models and SQL Queries
- Banking Functions and Operating Environment
- Technology Risk Drivers
- Analytical
- Troubleshooting
- Problem-solving
Non-Technical Skills
- Attention to details
- Organization
- Prioritization
- Interpersonal
- Communication
- Independent
Pay: RM7,000.00 - RM8,000.00 per month
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