Customer Service

1 week ago


Bandar Botanic, Malaysia Infinity Logistics & Transport Sdn Bhd Full time

**Responsibilities**

Main duties:

- Generate sales order after receive PO from customer.
- Check stock availability with planner & update to customer.
- Update vessel/ shipment status to customer and share order listing by weekly basis.
- Generate commercial invoice/ packing list to warehouse/ forwarding/ haulage/ customer
- Update sales from customers in excel (Master file of open orders)
- Follow up documentation if BL/Final Document with Documentation if any issue

Minor duties:

- Tally job every week
- Any other ad hoc assignment when necessary

Qualification:

- Min SPM levels
- Experiences in Customer service will be added advantage
- Must be able to speak, write and understand Mandarin (to be able to deal with China or non-English speaker clients)
- Familiar with Microsoft Excel and Outlook.

**Benefits**:

- Maternity leave
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Bandar Botanic: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Language**:

- Bahasa (preferred)
- Mandarin (preferred)


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