Customer Service Executive

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. Collaborate with relevant departments to resolve complex problems and ensure timely solutions. Maintain accurate and organized installer records, interaction logs, and documentation. Input and update the installer's information in the system. Generate...

**Requirements**: - At least 2 - 3 years of working experience in Third Party Administration (TPA)/Insurance Industry and Hospitality Industry - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Posses own transport **Responsibilities**: - Assess the Admission/Discharge case accordance to...

**Responsibilities**: - Achieve sales goals, provide excellent customer service and handle daily sales activities at the showroom **Requirements**: - Required language(s): Chinese, English & Bahasa Malaysia (Working Hours: According to Mall Operating Hours, Including Weekend and Public Holidays) **Company Benefits** - Attractive Commission Scheme -...

**Responsibilities**: - Achieve sales goals, provide excellent customer service and handle daily sales activities at the showroom **Requirements**: - Required language(s): Chinese, English & Bahasa Malaysia (Working Hours: According to Mall Operating Hours, Including Weekend and Public Holidays) **Company Benefits** - Attractive Commission Scheme -...

**Salary Range 3.4k - 5.5k** **Responsibilities** - Handle customer orders, inquiries, and complaints in a consistent, fast, friendly, and communicative manner, aligning with customer needs and our Business Rules and Service Offering policy. - Communicate assertively and cooperatively with sales/business units, supply chain, credit, and compliance to ensure...

**Responsibilities** - Handle customer orders, inquiries, and complaints in a consistent, fast, friendly, and communicative manner, aligning with customer needs and our Business Rules and Service Offering policy. - Communicate assertively and cooperatively with sales/business units, supply chain, credit, and compliance to ensure timely communication,...

**Fresh Grad is encouraged to apply!!!** **Client Company**: Non banking institution **Location**:Bandar Utama (Reachable by public transport) **Working hour**: Mon-Fri **Remunerations**:Up to Rm2,800 (include fixed allowances) **Job Scope**: ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s...

Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns - Guide callers in navigating the client website and using the available services - Gather customer feedback and sentiments and escalate to the relevant parties for further actions - Ensure proper documentation, notification, escalation, tracking...

**Responsibilities**: - Conduct daily sales cashiering and administrative duties. - Attending to customer needs and requirements by delivering professional customer service, unique hospitality and memorable moments for every customer. - Adhere to showroom rules and regulations at all times and uphold image and standard of the Company. **Benefits** - Work...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person for growth! The person must be able to work on a weekend + 4 week days. A brief job description of the role: - Interact with customers in person, on the phone and...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent To Own program by Cuckoo. To effectively manned the respective States...

Responsibilities: Conduct daily sales cashiering and administrative duties. Attending to customer needs and requirements by delivering professional customer service, unique hospitality and memorable moments for every customer. Adhere to showroom rules and regulations at all times and uphold image and standard of the Company.Benefits Work life balance Average...

**Key Responsibilities**: - Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. - To attend admin functions - enquiry from CS & ASK mailbox. - Attend EZ Connect enquiry via Whatsapp diligently. - To handle returned agreement, RC request and...

To promotehealth products and health screening services. - To manage incoming phone calls. - To generate sales leads. - To identify and assess customers’ needs to achieve satisfaction. - To build sustainable relationships and trust with customer accounts through open and interactive communication. - To provide accurate, valid and complete information by...

To promotehealth products and health screening services. - To manage incoming phone calls. - To generate sales leads. - To identify and assess customers’ needs to achieve satisfaction. - To build sustainable relationships and trust with customer accounts through open and interactive communication. - To provide accurate, valid and complete information by...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

About The Job You will be the first point of contact and responsible for answering basic customer support questions, engagement, and satisfaction. We use Intercom as a Customer Support/CRM tool. **What you will do**: - Respond to product inquiries and issues in a timely manner - Identify and escalate second line support issues to the right channels (such...

About The Job You will be the first point of contact and responsible for answering basic customer support questions, engagement, and satisfaction. We use Intercom as a Customer Support/CRM tool. **What you will do**: - Respond to product inquiries and issues in a timely manner - Identify and escalate second line support issues to the right channels (such...