Customer Service Executive

**Requirements**: - At least 2 - 3 years of working experience in Third Party Administration (TPA)/Insurance Industry and Hospitality Industry - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Posses own transport **Responsibilities**: - Assess the Admission/Discharge case accordance to...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

**Responsibilities** - Performs defined procedures and processes with accuracy and completeness. - Processes may include use of manual procedures or local or regional systems. - Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. - Provides...

**RESPONSIBILITIES**: - Coordinate order processing, delivery, and returns of customer orders. - Coordinate with other teams on the execution of brand, marketing, and e-commerce activities. - Ensure the fulfillment of customers' orders via store pick or delivery service - Manage a diverse service environment. - Manage the operations for good service. -...

**Fresh Grad is encouraged to apply!!!** **Client Company**: Non banking institution **Location**:Bandar Utama (Reachable by public transport) **Working hour**: Mon-Fri **Remunerations**:Up to Rm2,800 (include fixed allowances) **Job Scope**: ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

We are seeking a highly motivated and results-driven Service Consultant to join our sales team. As a Service Consultant, you will be responsible for driving sales growth and maximizing revenue by actively engaging with clients, understanding their needs, and providing tailored solutions. You will play a crucial role in building and maintaining strong...

**Job Description ~ CPD E-Beauty advisor** **_Main task & Responsibility : _** 1. Responds to consumers queries in Live Chat 2. Answer consumers questions on Brand/Products, convert and upsell 3. Proactively engage with customers 4. Incentivizes consumers to leave rating and review 5. Able to talk with online consumers vs in person **_Experience and...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

The key Job Scopes for our Business Development Executive role are: - Develop contact with potential and existing clients by in-person cold calling, tele-cold calling and/or scheduling meetings in person. - To develop in-depth knowledge of our company’s offerings to identify profitable opportunities. - Pitch company services to prospects of all industry...

We are a STEM edu-tainment company that introduces children ages 5 to 15 years old to robotics and the coding concepts through the use of our patented robot building blocks and easy-to-use coding software. We are looking to expand our company with a smart, creative, and fun Marketing Executive to join our team! We are looking for an independent and driven...

**JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...

Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complains and ensure close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity **Job Type**:...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

_**Key Responsibilities**:_ - To provide excellent, efficient and consistent level of service to customer, such as courteous greetings to customer, presenting menu, up selling, recommending orders and taking customer’s order. - Required to attend and respond to customers’ needs/enquiries promptly and professionally. - To follow and abide to the...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

Working with your Account Executive, you’ll be proactively manage portfolio of client programmes and campaigns, ensuring on-going performance to target metrics - Monitor performance of programmes and campaigns to ensure KPIs are met - Provide regular performance reports and insights as directed by your supervising account manager - Identify growth...

We are a STEM edu-tainment company that introduces children ages 5 to 15 years old to robotics and the coding concepts through the use of our patented robot building blocks and easy-to-use coding software. We are looking to expand our company with a smart, creative, and fun **Marketing & Events Executive** to join our team! The person needs to be...

RESPONSIBILITIES - To secure business from Toyota, Perodua and Used car dealers. - Provide after sales service to dealers and customers. - To execute loan disbursement. - To promote company’s loan products. - All other ad-hoc duties as assigned by immediate superior. **REQUIREMENTS**: - Minimum Diploma/Degree holder, with 1-2 years of Sales experience in...

Customer Service Officer Location: Uptown 2, Damansara Utama Working Hours: 9am - 6pm Working Days: 5 days in a week Salary Range: RM 3000 - RM 4000 **Responsibilities** 1. Attend customers' enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction. 2. To provide technical...