Customer Service Executive

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order management. - Actively tracks and...

Applicant will have to handle customer grievances and queries professionally and guide them throughout the process. - Applicant will have to prepare the necessary reports to the respective service departement - Follow up cases and make sure communication are concise and on point - Applicant will have to assist with centre stock taking as well. **;...

management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order management. - Actively tracks and review with customers on back order status and initiate shipment or action plans with relevant...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

**Responsibilities** - Performs defined procedures and processes with accuracy and completeness. - Processes may include use of manual procedures or local or regional systems. - Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. - Provides...

About The Job You will be the first point of contact and responsible for answering basic customer support questions, engagement, and satisfaction. We use Intercom as a Customer Support/CRM tool. **What you will do**: - Respond to product inquiries and issues in a timely manner - Identify and escalate second line support issues to the right channels (such...

_**URGENT!**_ **Responsibilities**: - Achieve given sales target, prepare and present reports, proposals and sales - forecast in a timely manner. - Responsible for key accounts management, handling customer requirements and work with related support teams. - Develop sales strategies, plan, implement and monitor sales activities to achieve targeted sales...

To promotehealth products and health screening services. - To manage incoming phone calls. - To generate sales leads. - To identify and assess customers’ needs to achieve satisfaction. - To build sustainable relationships and trust with customer accounts through open and interactive communication. - To provide accurate, valid and complete information by...

**RESPONSIBILITIES**: - Coordinate order processing, delivery, and returns of customer orders. - Coordinate with other teams on the execution of brand, marketing, and e-commerce activities. - Ensure the fulfillment of customers' orders via store pick or delivery service - Manage a diverse service environment. - Manage the operations for good service. -...

**Fresh Grad is encouraged to apply!!!** **Client Company**: Non banking institution **Location**:Bandar Utama (Reachable by public transport) **Working hour**: Mon-Fri **Remunerations**:Up to Rm2,800 (include fixed allowances) **Job Scope**: ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

We are seeking a highly motivated and results-driven Service Consultant to join our sales team. As a Service Consultant, you will be responsible for driving sales growth and maximizing revenue by actively engaging with clients, understanding their needs, and providing tailored solutions. You will play a crucial role in building and maintaining strong...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

The key Job Scopes for our Business Development Executive role are: - Develop contact with potential and existing clients by in-person cold calling, tele-cold calling and/or scheduling meetings in person. - To develop in-depth knowledge of our company’s offerings to identify profitable opportunities. - Pitch company services to prospects of all industry...

We are a STEM edu-tainment company that introduces children ages 5 to 15 years old to robotics and the coding concepts through the use of our patented robot building blocks and easy-to-use coding software. We are looking to expand our company with a smart, creative, and fun Marketing Executive to join our team! We are looking for an independent and driven...

**JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...

Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complains and ensure close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity **Job Type**:...