Customer Service Leader

Managing the customer service department and ensuring that all employees are performing their duties effectively. - Providing leadership to the customer service team by setting a good example for other employees. - Ensuring that all customers have a positive experience when interacting with the company by handling issues in a timely manner. - Overseeing the...

**Fresh Grad is encouraged to apply!!!** **Client Company**: Non banking institution **Location**:Bandar Utama (Reachable by public transport) **Working hour**: Mon-Fri **Remunerations**:Up to Rm2,800 (include fixed allowances) **Job Scope**: ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s...

Applicant will have to handle customer grievances and queries professionally and guide them throughout the process. - Applicant will have to prepare the necessary reports to the respective service departement - Follow up cases and make sure communication are concise and on point - Applicant will have to assist with centre stock taking as well. **;...

To promotehealth products and health screening services. - To manage incoming phone calls. - To generate sales leads. - To identify and assess customers’ needs to achieve satisfaction. - To build sustainable relationships and trust with customer accounts through open and interactive communication. - To provide accurate, valid and complete information by...

management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order management. - Actively tracks and review with customers on back order status and initiate shipment or action plans with relevant...

**Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to satisfaction. - Work...

**Company Overview** - **Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to...

**Job Description ~ CPD E-Beauty advisor** **_Main task & Responsibility : _** 1. Responds to consumers queries in Live Chat 2. Answer consumers questions on Brand/Products, convert and upsell 3. Proactively engage with customers 4. Incentivizes consumers to leave rating and review 5. Able to talk with online consumers vs in person **_Experience and...

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person for growth! The person must be able to work on a weekend + 4 week days. A brief job description of the role: - Interact with customers in person, on the phone and...

**Key Responsibilities**: - Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. - To attend admin functions - enquiry from CS & ASK mailbox. - Attend EZ Connect enquiry via Whatsapp diligently. - To handle returned agreement, RC request and...