Customer Service/ Customer Experiences- 5 Months

RESPONSIBILITIES **Attend outbound & inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence.** Attending administrative tasks, including responding to inquiries from the CS & ASK mailboxes. **To perform telesales for all Insurance Product (Auto & Credit Life)** To...

**Job Summary** **Responsibilities**: - Follow through and escalate to internal and/or external parties as necessary to resolve any issues from our customers. - Meet individual and team qualitative and quantitative operations performance metrics. - Collaborate closely with the CS operations team and SMEs in the delivery of relevant customer support...

**Position Overview**: As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries...

1) Key Responsiblity - Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. - To attend admin functions - enquiry from CS & ASK mailbox. - To handle returned agreement, RC request and to arrange to send redemption merchandise to customers. -...

About Us Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, **Bjak.my**, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

**Position Overview**: We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence. As a Customer Service Specialist, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective...

**The Role & Responsibilities**: We’re looking for an enthusiastic Customer Service Executive with a friendly attitude, excellent communication skills, and a commitment to ensure user satisfaction. Join us & be part of a “Versa-tile”, and dynamic team. **Responsibilities**: Be familiar and up to date on Versa’s products to service customers on: -...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

KEY RESPONSIBILITIES ▪ Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. ▪ To attend admin functions - enquiry from CS & ASK mailbox. ▪ Attend EZ Connect enquiry via Whatsapp diligently. ▪ To handle returned agreement, RC request...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...