Customer Service

**Position Overview**: We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence. As a Customer Service Specialist, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective...

**The Role & Responsibilities**: We’re looking for an enthusiastic Customer Service Executive with a friendly attitude, excellent communication skills, and a commitment to ensure user satisfaction. Join us & be part of a “Versa-tile”, and dynamic team. **Responsibilities**: Be familiar and up to date on Versa’s products to service customers on: -...

Responsibility - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt resolution - Performing inspections, preparing reports, manage warranty claim, etc to ensure...

**Fresh Grad is encouraged to apply!!!** **Client Company**: Non banking institution **Location**:Bandar Utama (Reachable by public transport) **Working hour**: Mon-Fri **Remunerations**:Up to Rm2,800 (include fixed allowances) **Job Scope**: ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s...

**Responsibilities**: - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt resolution - Performing inspections, preparing reports, manage warranty claim, etc...

Customer Interaction:Serve as the primary point of contact for customers regarding their Export and import shipments.Respond promptly to customer inquiries via phone, email, or in-person.Provide customers with shipment status updates, tracking information, and resolution of any issues or delays.Provide courteous and professional service to all enquiries and...

Position: Customer Support Executive Based on rotational 3 shifts : 7am to 4pm / 3pm to 12am & 10am to 7pm **Responsibilities**: - Follow through and escalate to internal and/or external parties as necessary to resolve any issues from our customers. - Meet individual and team qualitative and quantitative operations performance metrics. - Collaborate...

**Job Description ~ CPD E-Beauty advisor** **_Main task & Responsibility : _** 1. Responds to consumers queries in Live Chat 2. Answer consumers questions on Brand/Products, convert and upsell 3. Proactively engage with customers 4. Incentivizes consumers to leave rating and review 5. Able to talk with online consumers vs in person **_Experience and...

**Responsibilities**: - Attend outbound & inbound calls. - Provide good services to meet customer's expectation and handle complaints. - Perform telesales to promote product. **Job Requirements**: - **Fresh Graduate are welcome to apply**. - Min SPM, Diploma and Degree in any field. - Min 1 year Customer Service experience will be an advantage. **Job...

Job Description:Answering incoming calls, responding to live chat inquiries, and emails from customers regarding products and services professionally and courteously.Providing accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of product knowledge to effectively support customer...