Customer Service

At Tactics, we believe everyone should have the opportunity to stand sideways on a board. Our mission is to provide our customers with the best selection of gear, shoes, apparel, and accessories to help them get outside and have fun. With a rich history that spans over two decades, Tactics has evolved into a leading online retailer. Our journey began with a...

Attend to phone-in enquiries and/or emails correspondence and provide personalized services to customers in a timely, efficient and professional manner.Accurate case logging into the Customer Relationship Management system.Follow-up on all outstanding/existing cases.Liaise with Business Unit Stakeholders and Overseas Partners to rectify service-related...

**We're Hiring: Customer Service Agent (Mandarin Speaker)**: - Location: CP Tower, Petaling Jaya (Next to MRT Phileo Damansara)_ - Start Date: 7 July 2025_ Are you a people-person who enjoys solving problems and delivering exceptional service? Join a leading name in digital banking and be part of a dynamic team dedicated to supporting customers across...

Provide and display excellent customer service skills when attend to enquiries and complaint from tenant/walk in customer - Ensure the enquiries /problem solved within the timeframe and follow up with the customer - Responsible to put in report for all receive problems and submit the incident report to relevant parties - Maintain the cleanliness of the...

Provide and display excellent customer service skills when attend to enquiries and complaint from tenant/walk in customer - Ensure the enquiries /problem solved within the timeframe and follow up with the customer - Responsible to put in report for all receive problems and submit the incident report to relevant parties - Maintain the cleanliness of the...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication and leadership is key for this role. The Team Leader must be able to build and maintain strong relationships with your Team Members and the customer...

What You'll Be Doing• Deliver exceptional customer service and address customer needs via phone and email communication channels.• Manage and respond to customer feedback promptly and ensure proper tracking.• Handle customer complaints professionally and escalate to the Customer Service Manager when necessary.• Assist with general administrative...

Customer Service Officer Location: Uptown 2, Damansara Utama Working Hours: 9am - 6pm Working Days: 5 days in a week Salary Range: RM 3500 - RM 5000 **Responsibilities** 1. Attend customers' enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction. 2. To provide technical...

Customer Service Officer Location: Uptown 2, Damansara Utama Working Hours: 9am - 6pm Working Days: 5 days in a week Salary Range: RM 3000 - RM 4000 **Responsibilities** 1. Attend customers' enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction. 2. To provide technical...

Customer Service Officer Location: Uptown 2, Damansara Utama Working Hours: 9am - 6pm Working Days: 5 days in a week Salary Range: RM 3000 - RM 4000 **Responsibilities** 1. Attend customers' enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction. 2. To provide technical...