Customer Experience Executive

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person for growth! The person must be able to work on a weekend + 4 week days. A brief job description of the role: - Interact with customers in person, on the phone and...

**Key Responsibilities**: - Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. - To attend admin functions - enquiry from CS & ASK mailbox. - Attend EZ Connect enquiry via Whatsapp diligently. - To handle returned agreement, RC request and...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

Assist in managing office supplies and inventory. - Handle incoming and outgoing mail and packages. - Answer and direct phone calls to the appropriate personnel. - Assist with scheduling appointments and meetings. - Maintain and update records and databases as needed. - Organize and file documents in an organized manner. - Prepare reports and spreadsheets as...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

To be responsible in handling Business Partners in the State/States with regards to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective...

1) Key Responsiblity - Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. - To attend admin functions - enquiry from CS & ASK mailbox. - To handle returned agreement, RC request and to arrange to send redemption merchandise to customers. -...

At PMI, we have chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. We are committed to inclusion & diversity and proud to be an equal opportunity employer. You’ll enjoy the freedom to dream up and deliver better,...

**Fresh Grad is encouraged to apply!!!** **Client Company**: Non banking institution **Location**:Bandar Utama (Reachable by public transport) **Working hour**: Mon-Fri **Remunerations**:Up to Rm2,800 (include fixed allowances) **Job Scope**: ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s...

**Responsibilities**: - Strategic Development: Develop and implement customer experience strategies that align with the company's goals, focusing on enhancing satisfaction, loyalty, and advocacy. - Customer Feedback Analysis: Regularly collect and analyze customer feedback across all touchpoints to identify areas for improvement. Implement changes to...

Assist in managing office supplies and inventory. - Handle incoming and outgoing mail and packages. - Answer and direct phone calls to the appropriate personnel. - Assist with scheduling appointments and meetings. - Maintain and update records and databases as needed. - Organize and file documents in an organized manner. - Prepare reports and spreadsheets as...

_**URGENT!**_ **Responsibilities**: - Achieve given sales target, prepare and present reports, proposals and sales - forecast in a timely manner. - Responsible for key accounts management, handling customer requirements and work with related support teams. - Develop sales strategies, plan, implement and monitor sales activities to achieve targeted sales...

**Requirements**: - At least 2 - 3 years of working experience in Third Party Administration (TPA)/Insurance Industry and Hospitality Industry - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Posses own transport **Responsibilities**: - Assess the Admission/Discharge case accordance to...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

**Position:Telesales Executive** **Tenure: 1 Year Contrct -Converted to Permanent** **Location: Bandar Utama, Petaling Jaya** **Salary: Up to RM 4,000 (Depending on experience)** - Provide tele sales service (inbound/outbound calls) to Install Base customer - Data mine, cleanse, and blend databases, and identify valid leads and then sell services to...

As an Events and Community Executive, your role will not only be to assist our Events Manager but also to spearhead your own live and virtual events. You'll be responsible for all elements from venue selection, vendor management, logistics coordination, to ensuring attendee satisfaction. In this role, you'll have the unique opportunity to see behind the...

JOB HIGHLIGHTS *Work based at Bandar Sunway *Enthuasistic team to work *Career advancement **ROLES & RESPONSIBILITIES** **Daily Task** - Daily Update of Project Progress (TO-DO-LIST) to immediate superior. - Weekly report progress **Main Task** - Process and Prepare Purchase Order (System/ Manual) - Follow the order process requirements - Prepare MTO...

**Job Summary**: Cyber Security Instructor will be delivering comprehensive cybersecurity training program to various audiences including corporate, government, GLC, and individuals who are seeking to enhance their skillsets. **Key Responsibilities**: List the primary responsibilities and tasks that the employee will be expected to perform. Use bullet...

**Position: Telesales Executive** **Tenure : 1 year Contract - Renewable** **Working Location: Bandar Utama** **Working hour: Standard** **Salary : Rm 4000 + Commission** **Responsibilities**: - Calling existing and potential customers to persuade them to purchase company services. - Achieve given sales target, prepare and present reports, proposals...