Customer Experience Executive

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

1) Key Responsiblity - Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. - To attend admin functions - enquiry from CS & ASK mailbox. - To handle returned agreement, RC request and to arrange to send redemption merchandise to customers. -...

To be responsible in handling Business Partners in the State/States with regards to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective...

**Fresh Grad is encouraged to apply!!!** **Client Company**: Non banking institution **Location**:Bandar Utama (Reachable by public transport) **Working hour**: Mon-Fri **Remunerations**:Up to Rm2,800 (include fixed allowances) **Job Scope**: ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s...

At PMI, we have chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. We are committed to inclusion & diversity and proud to be an equal opportunity employer. You’ll enjoy the freedom to dream up and deliver better,...

**Responsibilities**: - Strategic Development: Develop and implement customer experience strategies that align with the company's goals, focusing on enhancing satisfaction, loyalty, and advocacy. - Customer Feedback Analysis: Regularly collect and analyze customer feedback across all touchpoints to identify areas for improvement. Implement changes to...

**Requirements**: - At least 2 - 3 years of working experience in Third Party Administration (TPA)/Insurance Industry and Hospitality Industry - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Posses own transport **Responsibilities**: - Assess the Admission/Discharge case accordance to...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

**Responsibilities** - Performs defined procedures and processes with accuracy and completeness. - Processes may include use of manual procedures or local or regional systems. - Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. - Provides...

**Responsibilities** - Handle customer orders, inquiries, and complaints in a consistent, fast, friendly, and communicative manner, aligning with customer needs and our Business Rules and Service Offering policy. - Communicate assertively and cooperatively with sales/business units, supply chain, credit, and compliance to ensure timely communication,...

We are a STEM edu-tainment company that introduces children ages 5 to 15 years old to robotics and the coding concepts through the use of our patented robot building blocks and easy-to-use coding software. We are looking to expand our company with a smart, creative, and fun Marketing Executive to join our team! We are looking for an independent and driven...

**Salary Range 3.4k - 5.5k** **Responsibilities** - Handle customer orders, inquiries, and complaints in a consistent, fast, friendly, and communicative manner, aligning with customer needs and our Business Rules and Service Offering policy. - Communicate assertively and cooperatively with sales/business units, supply chain, credit, and compliance to ensure...

The key Job Scopes for our Business Development Executive role are: - Develop contact with potential and existing clients by in-person cold calling, tele-cold calling and/or scheduling meetings in person. - To develop in-depth knowledge of our company’s offerings to identify profitable opportunities. - Pitch company services to prospects of all industry...

**You will play an important role in**: - To monitor invoices (GRN: DO & Invoice) with Sales and Purchase Department. - To check cut-off number for the month and data entry or sales/purchasing, monitor payment paid and book in weekly. - Monitoring the customer/supplier aging list and arrange payment/collection for those overdue invoices. - To check and...

**Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan.** - **Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align with company goals...

**RESPONSIBILITIES**: - Coordinate order processing, delivery, and returns of customer orders. - Coordinate with other teams on the execution of brand, marketing, and e-commerce activities. - Ensure the fulfillment of customers' orders via store pick or delivery service - Manage a diverse service environment. - Manage the operations for good service. -...

We’re growing fast and looking to hire a Business Development Executive with experience in B2B Sales (in SaaS would be a plus) to help us reach our growth goals. As a Business Development Executive at Jibble you'll be responsible to identify and set meetings with relevant decision makers for our Account Executive team. You’ll have a direct input in...

Contribute to the development of comprehensive marketing strategies aligned with overall business objectives. - Execute and manage marketing campaigns across various channels, ensuring brand consistency and message effectiveness. - Conduct thorough market research to identify trends, customer needs, and competitor activities. - Analyze marketing data and key...