Backend Customer Support Executive

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person for growth! The person must be able to work on a weekend + 4 week days. A brief job description of the role: - Interact with customers in person, on the phone and...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

About The Job You will be the first point of contact and responsible for answering basic customer support questions, engagement, and satisfaction. We use Intercom as a Customer Support/CRM tool. **What you will do**: - Respond to product inquiries and issues in a timely manner - Identify and escalate second line support issues to the right channels (such...

Assist in managing office supplies and inventory. - Handle incoming and outgoing mail and packages. - Answer and direct phone calls to the appropriate personnel. - Assist with scheduling appointments and meetings. - Maintain and update records and databases as needed. - Organize and file documents in an organized manner. - Prepare reports and spreadsheets as...

As an Events and Community Executive, your role will not only be to assist our Events Manager but also to spearhead your own live and virtual events. You'll be responsible for all elements from venue selection, vendor management, logistics coordination, to ensuring attendee satisfaction. In this role, you'll have the unique opportunity to see behind the...

**Key Responsibilities**: - Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. - To attend admin functions - enquiry from CS & ASK mailbox. - Attend EZ Connect enquiry via Whatsapp diligently. - To handle returned agreement, RC request and...

**Requirements**: - At least 2 - 3 years of working experience in Third Party Administration (TPA)/Insurance Industry and Hospitality Industry - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Posses own transport **Responsibilities**: - Assess the Admission/Discharge case accordance to...

**Requirements**: - At least 2 - 3 years of working experience in Third Party Administration (TPA)/Insurance Industry and Hospitality Industry - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Posses own transport **Responsibilities**: - Assess the Admission/Discharge case accordance to...

**Position: Telesales Executive** **Tenure : 1 year Contract - Renewable** **Working Location: Bandar Utama** **Working hour: Standard** **Salary : Rm 4000 + Commission** **Responsibilities**: - Calling existing and potential customers to persuade them to purchase company services. - Achieve given sales target, prepare and present reports, proposals...

Job Summary: A Sales Support Specialist assists the sales team in obtaining and keeping customers/internal by performing administrative and clerical tasks. Their main duties include responding to vendor enquiries, arrange resources for class schedule, trainer and accommodation. Key Responsibilities: Your responsibilities include, but not limited to, the...

Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order management. - Actively tracks and...

**Position**: Corporate Sales Executive **Salary**: Up to RM 5,000 + Commission **RM Tenure**:Contract 1 Year Renewable basis **Location**:Bandar Utama PJ - Achieve given sales target, prepare, and present reports, proposals, and sales forecast in a timely manner. - Responsible for key accounts management, handling customer requirements and work with...

Responsibilities - Familiarity with front-end JavaScript web technologies such as ReactJS, NextJS or AngularJS - Maintain and fix bugs in existing backend and web system - Support internal and external users - Implement features based on requirements from product owners - Analyze, fix issues and improve software quality - Mentor, provide guidance, and give...

Responsibilities - Familiarity with front-end JavaScript web technologies such as ReactJS, NextJS or AngularJS - Maintain and fix bugs in existing backend and web system - Support internal and external users - Implement features based on requirements from product owners - Analyze, fix issues and improve software quality - Mentor, provide guidance, and give...

Responsibilities - Familiarity with front-end JavaScript web technologies such as ReactJS, NextJS or AngularJS - Maintain and fix bugs in existing backend and web system - Support internal and external users - Implement features based on requirements from product owners - Analyze, fix issues and improve software quality - Mentor, provide guidance, and give...

We are a STEM edu-tainment company that introduces children ages 5 to 15 years old to robotics and the coding concepts through the use of our patented robot building blocks and easy-to-use coding software. We are looking to expand our company with a smart, creative, and fun Marketing Executive to join our team! We are looking for an independent and driven...

**Sales Support Admin** Location: Bandar Utama, 47800 Petaling Jaya, Selangor, Malaysia. Working Days : 5 days Nature of Business :Established training academy Job Summary: A Sales Support Specialist assists the sales team in obtaining and keeping customers/internal by performing administrative and clerical tasks. Their main duties include responding to...

**Position: Corporate Sales Executive (B2B)** **Tenure : 1 year Contract - Renewable** **Working Location: Bandar Utama** **Working hour: Standard** **Salary : Rm 5000 + Commission** **Responsibilities**: - Achieve given sales target, prepare and present reports, proposals and sales forecast in a timely manner - Responsible for key accounts management,...

**You will play an important role in**: - To monitor invoices (GRN: DO & Invoice) with Sales and Purchase Department. - To check cut-off number for the month and data entry or sales/purchasing, monitor payment paid and book in weekly. - Monitoring the customer/supplier aging list and arrange payment/collection for those overdue invoices. - To check and...

**You will play an important role in**: - To monitor invoices (GRN: DO & Invoice) with Sales and Purchase Department. - To check cut-off number for the month and data entry or sales/purchasing, monitor payment paid and book in weekly. - Monitoring the customer/supplier aging list and arrange payment/collection for those overdue invoices. - To check and...