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Customer Service Executive

2 weeks ago

Bandar Utama, Malaysia Glory HR Solutions Full time

**Requirements**:

- At least 2 - 3 years of working experience in Third Party Administration (TPA)/Insurance Industry and Hospitality Industry
- Willingness to work late/on shift as or when required
- Able to communicate well in both English & Bahasa Malaysia
- Posses own transport

**Responsibilities**:

- Assess the Admission/Discharge case accordance to the Insurance's policy terms and conditions
- Ensure all the documents received are complete with info that is required for the Guarantee Letter (GL) issue
- Follow up with hospital/sender on documents/reports were incomplete

**Perks & Benefits**:

- Shift allowance
- OT provided
- Medical benefits
- Contribute for EPF, Socso, EIS
- etc

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday
- Night shift
- Weekend jobs

Ability to commute/relocate:

- Setia Alam: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Did you know how the process of handling with Guarantee Letter (GL) Issue?
- Are you willing to work rotational shift?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Service Executive: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa and English (preferred)