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Service Consultant
2 weeks ago
We are seeking a highly motivated and results-driven Service Consultant to join our sales team. As a Service Consultant, you will be responsible for driving sales growth and maximizing revenue by actively engaging with clients, understanding their needs, and providing tailored solutions. You will play a crucial role in building and maintaining strong customer relationships while consistently achieving sales targets.
- **Key Responsibilities**_
- Generate sales leads through prospecting, networking, and cold calling to identify new business opportunities.
- Conduct in-depth consultations with clients to understand their goals, challenges, and requirements.
- Recommend and present appropriate solutions or products based on the client's needs, demonstrating a strong understanding of our offerings.
- Deliver persuasive sales presentations and conduct product demonstrations to showcase the features, benefits, and value proposition of our products or services.
- Negotiate contracts and pricing agreements to close sales and secure long-term partnerships with clients.
- Build and maintain strong relationships with existing clients, ensuring exceptional customer satisfaction and retention.
- Stay updated on industry trends, market conditions, and competitor activities to effectively position our offerings in the market.
- Collaborate with cross-functional teams, including marketing and product development, to align sales strategies and provide feedback on customer needs and preferences.
- Utilize CRM software or other tools to manage sales pipelines, track progress, and generate accurate sales reports.
- Meet or exceed sales targets and objectives on a consistent basis, consistently striving for professional growth and improvement in sales techniques.
- **Qualifications and Skills**:_
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Strong communication and interpersonal skills with the ability to build rapport and establish long-lasting customer relationships.
- Excellent presentation and negotiation skills, with the ability to effectively convey product features and benefits to clients.
- Result-oriented mindset, with a demonstrated ability to meet or exceed sales targets.
- Self-motivated and driven, with the ability to work independently and as part of a team.
- Proficient in using CRM software and other sales-related tools.
**Salary**: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer service: 1 year (preferred)
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