IT Onsite Support Analyst

3 months ago


Kuala Lumpur, Malaysia D2S Resources Sdn Bhd Full time

**Position Vacant: IT Onsite Support Analyst**

Company: D2S Resources Sdn Bhd

Location: KL, Malaysia

Experience: 2+ years

**QUALIFICATIONS / EXPERIENCE**
- Degree or Diploma from Information Technology or equivalent discipline.
- Experience with SaaS ITSM Suite of tools such as ServiceNow.
- Proficient in troubleshooting and problem-solving techniques.
- Knowledge of ITIL best practices and incident management processes.
- Strong analytical and reporting skills.
- Good documentation skills and attention to detail.

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- ServiceNow: 2 years (preferred)

Expected Start Date: 10/30/2024



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