L2 IT Support

### Job Description: L2 Technical Support **Responsibilities**: - Diagnose issues using logs, knowledge base, and support sources (covering front and backend). - Manage the life-cycle of help desk incidents. - Resolve issues based on support documents/knowledge base, particularly for system configurations and restarts. - Escalate to L3 support when...

**Responsibilities For L2 Technical Support**: - Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). - Working on the life-cycle of help desk incidents. - Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. - Assigning the...

**Requirements** - **Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome**: - Must be graduate from IT or Computer Science - Must have IT background - Need to have eagerness to learn and perform with commitment **Junior L2 Production Support** - Experience in programming languages such as JAVA/J2EE. - Experience in Unix...

Experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Types**: Permanent, Contract Contract length: 12 months Pay: RM1,314.79 - RM7,653.33 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion -...

Provide L2 support to resolve any system-related issues. Manages all assigned Incident & Change Requests and deliver according to the target resolution time provides its IT services and solutions with the highest quality and service excellence, which have been the key differentiator among its peers. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM...

**Position: - L2 Desktop Support** **Duration: 1 year contract** **Working days: 2 days a week** **Salary: RM400 per day***: RM3200 per month** **Job Responsibilities: - ** - Level 2 end user support which include diagnosing, identifying, resolving end user reported IT equipment issues - Replacement of hardware parts to resolve issues - Effective...

**JOB HIGHLIGHTS** Local Malaysian only. 5-day work week with a hybrid working arrangement. Excellent growth and career advancement opportunities. Competitive remuneration package. Great MNC (energy sector) working culture. **RESPONSIBILITIES** **(1) Technical Support** ✍ Provide L2 or L3 support to users experiencing software issues. ✍...

**MandatorySkills**: Hands on experience on IOS-XR Router, IOS-XE architecture, Cable, SPMobility, and optical. Technical experience in IPNetworking, experience with Cisco Routing products such as ASR 9K, ASR9xx, orNCS.Experience and knowledge of Industry standardRouting protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS,Basics of...

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Experience in MAC.** **Functions include**: - Windows 7-10, Microsoft...

Job Title: SAP FICO L2 Support Experience: 4-12 Years Location: Kuala Lumpur **Desired Competencies (Technical/Behavioral Competency)Must-Have** - 4-6 years of experience in SAP Finance and Controlling areas proven by SAP certificates, including the following sub-modules: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets...

Job Title L2/L3 Technical Support Specialist, Mobile Apps Online Partnerships Group Role Description As a Technical Support Specialist for Ad Mob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this role, you will be working closely with the...

Senior SAP ABAP/Integration ConsultantJoin our team as a Senior SAP ABAP/Integration Consultant and take advantage of this exciting opportunity to work with a world-renowned consulting firm with over 200 years of experience in the market.About the CompanyWe are a leading global consulting firm with a total revenue of over $70 billion annually and a global...

about the companyWe are partnering with world's top consulting firm with establishment of more than 200 years in the market. With a total revenue of more than $ 70 billion a year, they employ more than 500,000 employeees globally from more than 150 countries. Surely you wont want to miss out this great opportunities for a better and more secured careerabout...

Job Title L2/L3 Technical Support Specialist, Mobile Apps - Online Partnerships Group Role Description (and additional job description) As a Technical Support Specialist for AdMob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this...

Job Title L2/L3 Technical Support Specialist, Mobile Apps - Online Partnerships Group Role Description (and additional job description) As a Technical Support Specialist for AdMob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In...

**Responsibilities**: - Handling customer calls with English and Mandarin clients - Working in virtual teams distributed globally. - Working with desperate and demanding client groups. - Providing technical support on windows/ Linux based env. **Requirements**: - Mandarin language proficiency mandatory. - Experience of Managed File Transfer products...

**Mandatory Skills**: - Hands on experience on Datacenter Networking (Nexus 3000, 9300), UCS-B System/Other issues and Storage Networking. - Hands on experience on SV (Server Virtualization), DCRS, DC Software, ACI and Storage. - Knowledge on SWITCHING Technologies like STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP,VLAN Knowledge of Cisco switching Platforms...

Mainframe Oracle/MSSQL/MYSQL SQL & Shell Scripting Unix/Linux Mandatory to have: - Experienced working in L2 support - Willing to work 24x7 on-call support - **Experience in supporting mainframe with Cardlink experience** **Salary**: RM9,000.00 - RM13,000.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday

Job Description Job Title: SAP FICO Specialist About the Company We are partnering with a leading global producer of consumable products, with over 100 years of experience serving more than 100 markets worldwide. With a revenue of over USD 30 billion and a global workforce of 100,000 employees, this company is a leader in its industry. About the...

Job DescriptionJob Title: SAP FICO Specialist About the Company We are partnering with a leading global producer of consumable products, with over 100 years of experience serving more than 100 markets worldwide. With a revenue of over USD 30 billion and a global workforce of 100,000 employees, this company is a leader in its industry. About the Job We are...