L3 Support Developer
3 months ago
**Responsibilities**:
**Incident Management**
- Resolve complex technical issues escalated from L1 and L2 support teams.
- Conduct root cause analysis to prevent recurring issues.
**Troubleshooting**
- Collaborate with development teams to address software bugs and enhance performance.
**System Maintenance**:
- Manage and optimize database performance and security.
**Collaboration**:
- Participate in cross-functional meetings to discuss system enhancements.
**Who are we looking for?**
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Strong knowledge of database (SQL Server).
**Job Type**: Contract
Contract length: 12 months
Pay: Up to RM10,000.00 per month
**Benefits**:
- Health insurance
- Professional development
Schedule:
- Monday to Friday
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