L3 Support

**Type of Role: Application Maintenance/ Production Support (L3)** - Troubleshoot - Able to operate in multitask requests - Managing Warranty Period in previous job experience - End-to-end responsibility for all defects, including root cause analysis and permanent corrective actions. - Collaboration with other pillars to drive and facilitate collaboration...

**Type of Role: Application Maintenance/ Production Support (L3)** - Troubleshoot - Able to operate in multitask requests - Managing Warranty Period in previous job experience - End-to-end responsibility for all defects, including root cause analysis and permanent corrective actions. - Collaboration with other pillars to drive and facilitate collaboration...

**JOB HIGHLIGHTS** Local Malaysian only. 5-day work week with a hybrid working arrangement. Excellent growth and career advancement opportunities. Competitive remuneration package. Great MNC (energy sector) working culture. **RESPONSIBILITIES** **(1) Technical Support** ✍ Provide L2 or L3 support to users experiencing software issues. ✍...

Windows Administrator (L2 L3 BAU Ops Support) with AD and GPO Active Directory(AD), GPO BAU Ops Support Build, Upgrade Good support experience and co-ordination skills Incident, Problem and Change Tasks Management Patching and Decommission SCCM and Vulnerability Mgmnt BAU Ops Support Build, Upgrade Patching and Decommission Good support experience...

Must have: As400- Silverlake / l2 support (minimum), to work in shifts as400,RPG, unix/linux, oracle or sql / shell scripting. Core banking or card (Credit card / debit card) exp - Bachelor’s degree of Computer Science or Engineering - Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service...

L3 Responsibilities - Setup and operating Managed Endpoint and Detection Response (MDR) program and proposing enhancement to achieve better efficiency/ effectiveness - Operating Network Traffic Analytics (NTA) program, identification of abnormalities in client’s environment - Performs threat hunting within the clients’ technology environments to uncover...

**Job Summary: Cloud Ops Team Lead** We are seeking a highly skilled and experienced Cloud L3 Operations Team Lead to join our IT department. As the Team Lead, you will be responsible for leading a team of Level 2 Cloud Operations Engineers who specialize in managing and resolving complex cloud infrastructure incidents and problems. You will collaborate...

L2 (3-5 years) Role: Application Maintenance/ Production Support (L3) Type of Work - L3 support Mandatory: *Language - Mandatory - Java Springboot - RHEL (or other equivalent Linux distro like SUSE Linux) - Experience 1. Prior experience in banking 2. Shell Scripting 3. Unix/Linux - Nice to have: 1. Application Servers: Oracle Weblogic, JBoss 2. Web...

**Responsibilities**: - Develop and maintain honeypots and supporting infrastructure and be SME on honeypots and honeypot infrastructure - Develop and maintain threat analysis lab virtual machines, cyber ranges and supporting infrastructure and be SME on lab machines and supporting infrastructure - Develop and maintain open source or in-house tools,...

**Responsibilities For L2 Technical Support**: - Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). - Working on the life-cycle of help desk incidents. - Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. - Assigning the...

_**Experience - Less than 5 Years**_ J2EE, JSP, React JS, JS, CSS, XML, SQL, Unix Scripting, Spring, WebLogic Portal, TeamSite (LSCS, LSDS), Camel (CXF), Spring Batch, Spring Boot, React Native Oracle Devops, Agile practices, and Management reporting knowledge/experience To serve as _**L3 Support Developers & Junior Developers**_ Pay: RM5,000.00 -...

Responsibility: - Provide user support - Participate / undertake IT project tasks **Job Types**: Full-time, Permanent **Salary**: RM10,000.00 - RM15,000.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional development Schedule: - Day shift - Monday to Friday Supplemental pay types: -...

**Responsibilities**: **Incident Management** - Resolve complex technical issues escalated from L1 and L2 support teams. - Conduct root cause analysis to prevent recurring issues. **Troubleshooting** - Collaborate with development teams to address software bugs and enhance performance. **System Maintenance**: - Manage and optimize database performance and...

**MandatorySkills**: Hands on experience on IOS-XR Router, IOS-XE architecture, Cable, SPMobility, and optical. Technical experience in IPNetworking, experience with Cisco Routing products such as ASR 9K, ASR9xx, orNCS.Experience and knowledge of Industry standardRouting protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS,Basics of...

### Job Description: L2 Technical Support **Responsibilities**: - Diagnose issues using logs, knowledge base, and support sources (covering front and backend). - Manage the life-cycle of help desk incidents. - Resolve issues based on support documents/knowledge base, particularly for system configurations and restarts. - Escalate to L3 support when...

**Desired Competencies (Technical/Behavioral Competency)** - Have experience with full administrator access rights in managing Active Directory (Azure/On-prem) and M365 (E3 & E5 License) - Support existing backend infrastructure including Active Directory domain & M365 portal as administrator - M365 products (Word/ Excel/ PowerPoint/ Outlook/ SharePoint/...

**Open for local Malaysian and expats with valid working permit only** **JOB RESPONSIBILITIES**: - Key requirement is experience in API gateway and API management platforms - be it Axway itself or any other equivalent product/brand like Apigee, Kong, Layer 7 (CA/Broadcom) - Hands on experience in Oracle Database 12c / 19c and/or Cassandra DB - Mandatory...

**Mainframe Support** **Important Information** Experience: 4 - 6 years Job Mode: Full-time Work Mode: On-site **Job Summary** As an Mainframe Support, you will play a crucial role in providing technical support and assistance to end-users, ensuring the smooth operation of hardware, software, and network systems. With a focus on customer service, you...

RESPONSIBILITIES - Manage remote centralized provisioning activities of OLLC for international circuits that requires Overseas Local Loop Circuits (OLLC). Engineer shall also provide services to enable the centralization of remote provisioning of these circuits across the world - Manage, track, update and closure of all OLLC works-orders as per different...

**Title: Technical Support Engineer** **Mandatory Skills**: - Hands-on experience with Cisco networking technologies such as IOS-XR Router, IOS-XE, and Cisco routing products (ASR 9K, ASR9xx, NCS). - Proficiency in industry-standard routing protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS, and basics of multicast. - Experience with...