L3 Production Support Specialist
2 days ago
The Technology and Operations function consists of five teams with distinct capabilities: business partnership, technology, operations, risk governance, and planning support and services. We collaborate closely to harness technology's power in supporting our physical and digital banking services and operations. This includes developing, centralising, and standardising technology systems as well as banking operations in Singapore and overseas branches.
Job ResponsibilitiesYou will be responsible for end-to-end software development and support for all work transitioned from Group, focusing on L3 production fixes. This encompasses analysis and design, development, implementation, testing, and support. You will manage production problems and incidents while ensuring quality assurance of team delivery in accordance with the Bank-defined software delivery methodology and tools.
Additionally, you will partner with the Group domain team to plan and manage transitioned deliverables. Key responsibilities include:
- Acting as the primary point of contact for technical resolutions while managing incident, problem, and knowledge management processes for applications in scope.
- Providing comprehensive support to internal customers; achieving resolution to outstanding problems or issues.
- Managing relationships with 3rd party product vendors and integration partners to ensure timely and high-quality application code fix deliveries.
- Designing metrics for reporting on key performance and quality indicators.
- Testing, maintaining, and recommending software improvements to ensure optimal functionality and optimisation.
- Collaborating with production support team members to conduct root cause analysis of issues, review new and existing code, and/or perform unit testing.
- Working with business stakeholders to manage and prioritise the overall book of work in terms of problem remediation.
- Contributing to improvement initiatives relating to methods, tools, people, architecture, project management, and governance.
-
Production Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Full timeAt Oxydata Software, we are seeking a highly skilled Production Support Specialist to join our CCO domain team.Job SummaryWe require an experienced professional with in-depth knowledge of Java and Oracle databases to provide L3 support for our banking application. This role involves liaising with the production support team, investigating root causes, and...
-
L3 Banking Application Support Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Full timeOxydata Software is looking for a seasoned L3 Banking Application Support Professional to join our team.About the RoleThis exciting opportunity involves providing high-level support for our banking application, utilizing your expertise in Java and Oracle databases. As a key member of our CCO domain team, you will collaborate with cross-functional teams to...
-
Application Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SPERTON Malaysia - Where Great People Meet Full timeJob OverviewAt SPERTON Malaysia, we are seeking a highly skilled Application Production Support professional to join our team. As an integral part of our IT department, you will be responsible for the end-to-end software development and support for all work transitioned from Group (focus on L3 production fixes).This includes analysis and design to...
-
L3 Software Support, Core Banking
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full timeAbout UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...
-
IT Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MODEC Offshore Production Systems (Singapore) Offshore Frontier Solutions Full timeJob SummaryWe are seeking an IT Support Specialist to join our team. As a key member of our technology department, you will be responsible for providing technical support and expertise on the Documentum platform. Your primary focus will be on ensuring seamless integration of third-party applications with the Documentum ecosystem.Key Responsibilities:Provide...
-
Application Production Support
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SPERTON Malaysia - Where Great People Meet Full timeDirect message the job poster from SPERTON Malaysia - Where Great People MeetMinimum Requirements:At least 4-5 years' experience in relevant Banking / Information TechnologyProficient in IBM AS400 platform, RPG, CL programming, ALDONKnowledge of Silverlake's banking software suiteDegree in Computer Science, Engineering or similar domain; Additional...
-
Risk Management Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeJob Overview:As a Risk Management Specialist at OCBC Bank, you will be responsible for ensuring the robust end-to-end credit risk management of our Retail Portfolio. This includes reviewing and aligning local policy with Group's and administering local L3-L5 policy, including Regulatory changes and Developer's Project End Financing guidelines.Key...
-
Product Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ADP, Inc. Full timeAt ADP, Inc., we are seeking a highly skilled Product Support Specialist to join our team in Malaysia. As a key member of our service team, you will play a crucial role in enabling our clients to be more effective employers by identifying, defining, and assessing their needs.Your primary responsibility will be to manage the helpdesk, assigning tickets to the...
-
Administrative Support Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full timeWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Persol Apac Business Support Services Sdn Bhd in the Federal Territory of Kuala Lumpur, Malaysia.Responsibilities:Core Responsibilities:Oversee daily operation support/administration activities to ensure seamless execution of business operations by meeting...
-
Citrix VDI Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full timeWe are looking for an exceptional Citrix VDI Specialist to join our team at Singtel. As a key member of our IT Workspace team, you will play a crucial role in ensuring the performance, end-to-end support, availability, and service level of the IT Workplace VDI environment.The successful candidate will have a strong background in Citrix VDI and experience...
-
Campus LAN and WAN Specialist
12 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Creative Solutions Services, LLC Full timeAbout the RoleCreative Solutions Services, LLC is seeking an experienced Network SME (L3) and Architect to join our team. The successful candidate will have recent hands-on experience in most of the above technologies (L3 Support) and excellent knowledge of network technologies for Campus LAN, Wireless LAN, DC LAN, and WAN.Responsibilities:Implement and...
-
Network SME
15 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Creative Solutions Services, LLC Full timeNetwork SME (L3) and Architect #21-01979Job DescriptionRoleNetwork SME (L3) and ArchitectExperience Level10 to 15 yearsSkillsExcellent knowledge of network technologies for Campus LAN, Wireless LAN, DC LAN and WANTechnologies: Switching and routing (HPE Aruba, Cisco), SD WAN (Netscaler/Citrix preferred), Zscaler, firewalls (CheckPoint), F5 LB, Proxy...
-
Derivatives Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full timeJob DescriptionThe role of the Derivatives Support Specialist is to provide post-trade support activities, including intersystem break investigation, trade validations, and resolving trade/settlement discrepancies. The specialist will work closely with front office, settlement, and middle office teams to ensure seamless support of operation activities and...
-
Senior IT Payments Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HCLTech Full timeHCLTech Federal Territory of Kuala Lumpur, Malaysia, is seeking a skilled IT professional to fill the position of Senior IT Payments Specialist.About the RoleThis role involves analyzing business requirements, engaging with stakeholders, and ensuring seamless payment processing while maintaining system stability.You will be working closely with the business...
-
IT Production Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeWe are looking for a highly motivated and experienced Application Production Support Specialist to join our team at Cognizant. As an expert in application support, you will be responsible for ensuring the smooth operation of critical applications and systems.About the Role:Monitor and analyze application performance to identify potential issues.Develop and...
-
IT Infrastructure Technical Lead
12 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Creative Solutions Services, LLC Full timeNetwork SME (L3) and Architect JobCreative Solutions Services, LLC is seeking a talented Network SME (L3) and Architect to join our team. The ideal candidate will have recent hands-on experience in most of the above technologies (L3 Support) and excellent knowledge of network technologies for Campus LAN, Wireless LAN, DC LAN, and WAN.Duties:Provide technical...
-
Client Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAbout the RoleWe are looking for a highly motivated and customer-focused individual to join our team as a Client Support Specialist.As a Client Support Specialist, you will be responsible for providing exceptional support to our clients, responding to their inquiries, and resolving their issues efficiently.Key ResponsibilitiesProvide timely and effective...
-
Cybersecurity Product Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cisco Systems, Inc. Full timeCybersecurity Product SpecialistWe're seeking a seasoned Cybersecurity Product Specialist to join our team at Cisco. As a Cybersecurity Product Specialist, you'll be responsible for providing technical sales support and recommendations to internal and external customers on the Cisco Security Solutions Portfolio.With your extensive knowledge of cybersecurity...
-
Product Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Medicas Sdn Bhd Full timeProduct Specialist (Business Development) for Central Region and PenangThis job is for a Product Specialist in Business Development targeting sales and distribution in the Central Region and Penang. You might like this job because it involves implementing sales strategies, monitoring performance, and engaging with clinics to drive sales growth.RM 3500 - RM...
-
Product Development Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAt Prudential Hong Kong Limited, we are seeking an exceptional individual to fill the role of Product Development Specialist. This is a fantastic opportunity for someone who wants to make a meaningful impact in the insurance industry.The successful candidate will be primarily responsible for supporting the development of products activation initiatives that...