Client Support Specialist

19 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time
About the Role

We are looking for a highly motivated and customer-focused individual to join our team as a Client Support Specialist.

As a Client Support Specialist, you will be responsible for providing exceptional support to our clients, responding to their inquiries, and resolving their issues efficiently.

Key Responsibilities
  • Provide timely and effective support to clients through various communication channels.
  • Identify and troubleshoot client issues, offering creative solutions and ensuring timely resolution.
  • Develop and maintain a deep understanding of our products and services to provide accurate information and recommendations.
  • Collaborate with internal teams to ensure seamless service delivery and continuous improvement.
Requirements
  • Previous experience in customer service, preferably in the insurance industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing client needs.
  • Passion for delivering exceptional service and building strong relationships with clients.

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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