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Client Growth Specialist

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Vertex Mastery Full time

As a Client Growth Specialist at Vertex Mastery, you will be responsible for cultivating strong relationships with clients and identifying opportunities for growth.

About the Role
  • You will work closely with coaches to develop personalized strategies and provide targeted advice that aligns with client goals.
  • You will maintain consistent touchpoints with clients to monitor progress, address concerns, and celebrate milestones.

Key Responsibilities:

  • Client Onboarding: Guide new clients through the onboarding process, setting clear expectations and ensuring they feel supported from day one.
  • Tailored Advice: Work closely with coaches to develop personalized strategies and provide targeted advice that aligns with client goals.

Requirements:

  • Customer Intelligent: Have a natural talent for understanding and anticipating client needs, delivering exceptional service that exceeds expectations.
  • Analytical and Detail-Oriented: Enjoy diving into data to identify patterns, measure results, and propose actionable improvements.