L2/l3 Support

Job Title: Senior Support Specialist L2/L3We are seeking a highly skilled Senior Support Specialist L2/L3 to join our team at Oxydata Software. As a key member of our support team, you will be responsible for providing technical support and troubleshooting expertise to our customers.Key Responsibilities:Provide technical support and troubleshooting expertise...

Job Title: Senior Support Specialist L2/L3At Oxydata Software, we are seeking a highly skilled Senior Support Specialist L2/L3 to join our team. This role will be responsible for providing technical support and troubleshooting expertise on Informatica, Teradata, and Hadoop platforms.Key Responsibilities:Provide technical support and troubleshooting expertise...

### Job Description: L2 Technical Support **Responsibilities**: - Diagnose issues using logs, knowledge base, and support sources (covering front and backend). - Manage the life-cycle of help desk incidents. - Resolve issues based on support documents/knowledge base, particularly for system configurations and restarts. - Escalate to L3 support when...

**Responsibilities For L2 Technical Support**: - Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). - Working on the life-cycle of help desk incidents. - Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. - Assigning the...

Must have: As400- Silverlake / l2 support (minimum), to work in shifts as400,RPG, unix/linux, oracle or sql / shell scripting. Core banking or card (Credit card / debit card) exp - Bachelor’s degree of Computer Science or Engineering - Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service...

Windows Administrator (L2 L3 BAU Ops Support) with AD and GPO Active Directory(AD), GPO BAU Ops Support Build, Upgrade Good support experience and co-ordination skills Incident, Problem and Change Tasks Management Patching and Decommission SCCM and Vulnerability Mgmnt BAU Ops Support Build, Upgrade Patching and Decommission Good support experience...

Requirements: L2 Support - Core & Cards - Core & Cards Support EngineerPlatform/Product: MainframeServer/Database: Oracle/MSSQL/MYSQLLanguage: SQL & Shell ScriptingOS: Unix/LinuxOthers: Mandatory: Experienced working iin L2 supportWilling to work 24x7 on-call supportExperience in supporting mainframe with carlink experienceYears of Experience: L3 (6-9...

L2 (3-5 years) Role: Application Maintenance/ Production Support (L3) Type of Work - L3 support Mandatory: *Language - Mandatory - Java Springboot - RHEL (or other equivalent Linux distro like SUSE Linux) - Experience 1. Prior experience in banking 2. Shell Scripting 3. Unix/Linux - Nice to have: 1. Application Servers: Oracle Weblogic, JBoss 2. Web...

**Responsibilities**: - Handling customer calls with English and Mandarin clients - Working in virtual teams distributed globally. - Working with desperate and demanding client groups. - Providing technical support on windows/ Linux based env. **Requirements**: - Mandarin language proficiency mandatory. - Experience of Managed File Transfer products...

**Job Summary: Cloud Ops Team Lead** We are seeking a highly skilled and experienced Cloud L3 Operations Team Lead to join our IT department. As the Team Lead, you will be responsible for leading a team of Level 2 Cloud Operations Engineers who specialize in managing and resolving complex cloud infrastructure incidents and problems. You will collaborate...

**Requirements** - **Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome**: - Must be graduate from IT or Computer Science - Must have IT background - Need to have eagerness to learn and perform with commitment **Junior L2 Production Support** - Experience in programming languages such as JAVA/J2EE. - Experience in Unix...

Experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Types**: Permanent, Contract Contract length: 12 months Pay: RM1,314.79 - RM7,653.33 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion -...

Provide L2 support to resolve any system-related issues. Manages all assigned Incident & Change Requests and deliver according to the target resolution time provides its IT services and solutions with the highest quality and service excellence, which have been the key differentiator among its peers. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM...

**Responsibilities**: **Incident Management** - Resolve complex technical issues escalated from L1 and L2 support teams. - Conduct root cause analysis to prevent recurring issues. **Troubleshooting** - Collaborate with development teams to address software bugs and enhance performance. **System Maintenance**: - Manage and optimize database performance and...

**Type of Role: Application Maintenance/ Production Support (L3)** - Troubleshoot - Able to operate in multitask requests - Managing Warranty Period in previous job experience - End-to-end responsibility for all defects, including root cause analysis and permanent corrective actions. - Collaboration with other pillars to drive and facilitate collaboration...

**MandatorySkills**: Hands on experience on IOS-XR Router, IOS-XE architecture, Cable, SPMobility, and optical. Technical experience in IPNetworking, experience with Cisco Routing products such as ASR 9K, ASR9xx, orNCS.Experience and knowledge of Industry standardRouting protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS,Basics of...

**Type of Role: Application Maintenance/ Production Support (L3)** - Troubleshoot - Able to operate in multitask requests - Managing Warranty Period in previous job experience - End-to-end responsibility for all defects, including root cause analysis and permanent corrective actions. - Collaboration with other pillars to drive and facilitate collaboration...

**Type of Role: Application Maintenance/ Production Support (L3)** - Troubleshoot - Able to operate in multitask requests - Managing Warranty Period in previous job experience - End-to-end responsibility for all defects, including root cause analysis and permanent corrective actions. - Collaboration with other pillars to drive and facilitate collaboration...

Mainframe Support SpecialistJP Caliber is seeking a highly skilled Mainframe Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch support for our mainframe systems.Key Responsibilities:Provide L2 support for Core & CardsWork with Oracle, MSSQL, and MYSQL databasesDevelop and maintain SQL...

Network Administrator / Support Engineer (L2 L3 BAU Ops Support) **JD is Same**: Cisco Network Support (Build, Deploy, Patch, Upgrade) Experience LAN/WAN, Switching and Routing Wi-fi/Wireless DC Networking SDWAN(Good to Have) Good support experience and co-ordination skills