L2 Support Agent

**Responsibilities For L2 Technical Support**: - Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). - Working on the life-cycle of help desk incidents. - Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. - Assigning the...

**Requirements** - **Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome**: - Must be graduate from IT or Computer Science - Must have IT background - Need to have eagerness to learn and perform with commitment **Junior L2 Production Support** - Experience in programming languages such as JAVA/J2EE. - Experience in Unix...

Experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Types**: Permanent, Contract Contract length: 12 months Pay: RM1,314.79 - RM7,653.33 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion -...

Kindly refer below: **Position: L2 IT Onsite Support** **Contract: Part-time - Work only 2 times per week** **Location: Malaysia Kuala Lumpur - TSLAW Tower, No. 39, Jalan Kamuning, Pinggiran TRX** **Part-time - Work only 2 times per week (Monday and Tuesday 9am to 6pm)** **Salary: RM450/day** Essential Responsibilities and Duties: - Provides...

Direct message the job poster from Avensys ConsultingL1/L2 Application SupportIf you are passionate about playing a key role in the success of a Top-Notch company, we want to hear from youOur client's project is a well-established brand in the Information Technology industry who is now looking for a passionate and driven L1/L2 Application Support position....

**Position: - L2 Desktop Support** **Duration: 1 year contract** **Working days: 2 days a week** **Salary: RM400 per day***: RM3200 per month** **Job Responsibilities: - ** - Level 2 end user support which include diagnosing, identifying, resolving end user reported IT equipment issues - Replacement of hardware parts to resolve issues - Effective...

About the job Core & Cards Support Engineer (L2)Responsibilities:Provide L2 support for Core & Cards applications, addressing user queries and resolving incidents promptly to meet SLAs.Troubleshoot and analyze issues in applications hosted on JBoss or WebLogic servers.Perform root cause analysis and implement permanent solutions to minimize incident...

About the job Data & Finance Support Engineer (L2)Responsibilities:Provide L2 support for data and finance applications, addressing user issues and maintaining SLAs.Manage and troubleshoot data integration workflows using Informatica ETL tools.Monitor and optimize data warehouse systems, ensuring data integrity and performance.Perform root cause analysis for...

Data & Finance Support Engineer (Informatica ETL- L2)Job Openings Data & Finance Support Engineer (Informatica ETL- L2)About the job Data & Finance Support Engineer (Informatica ETL- L2)Responsibilities:Provide L2 support for Data & Finance applications, addressing incidents, queries, and user requests promptly.Troubleshoot and resolve application issues...

**JOB HIGHLIGHTS** Local Malaysian only. 5-day work week with a hybrid working arrangement. Excellent growth and career advancement opportunities. Competitive remuneration package. Great MNC (energy sector) working culture. **RESPONSIBILITIES** **(1) Technical Support** ✍ Provide L2 or L3 support to users experiencing software issues. ✍...

**SME for Business Application** - Skill set at level 2.5 - Fluent in English - Maintain SME knowledge database - Update tickets so that SD provide status to user - Manage access right - Train and provide knowledge transfer to ASD agents and proximity - Office hour operation **Digital Workplace Solution** - Skill set at level 2.5 - 3-5 years IT digital...

Builds productive internal/external working relationships by having close follow-up and collaboration with IT partners. - Applies sound judgement and escalates where necessary. Provides clear and regular communication to co-workers via oral and written communications - To assist team members on daily routine task for support and reporting - To assist on team...

Join Us as a Software Engineer L2Are you ready to advance your career in software development? At 57codebox, we are looking for a Software Engineer L2 to join our team of innovators and problem-solvers. You'll have the opportunity to work with cutting-edge technologies, tackle exciting challenges, and contribute to impactful projects that drive real-world...

Security Analyst L2 in Kuala Lumpur at LogicalisAs Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can...

**SME for Business Application** - Skill set at level 2.5 - Fluent in English - Maintain SME knowledge database - Update tickets so that SD provide status to user - Manage access right - Train and provide knowledge transfer to ASD agents and proximity - Office hour operation **Digital Workplace Solution** - Skill set at level 2.5 - 3-5 years IT digital...

About TCS:A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #Onetcs.Please find the job description below.Job Title:Cyber Security L2 Support (English, Mandarin/Cantonese)Location:Kuala Lumpur, MalaysiaKey Responsibilities:Whitelisting the Domain /Email addressBlacklisting the...

Title: Analyst - L2Requisition ID: 45976Country/Region: MYWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and...

**Job description** **Job Description for Application Support, Executive** **Job Summary** system is up and ready for the business. **Responsibilities**: - Monitor the routine batch jobs completed without errors. - Execute service recovery or escalate to L2 support team. - Track production incidents in issue tracking system. - Update the manual and...

Mainframe Oracle/MSSQL/MYSQL SQL & Shell Scripting Unix/Linux Mandatory to have: - Experienced working in L2 support - Willing to work 24x7 on-call support - **Experience in supporting mainframe with Cardlink experience** **Salary**: RM9,000.00 - RM13,000.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday

Company Overview:Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work.This role is ideal for an experienced professional looking to make a meaningful contribution to our organisation as Assistant Manager,...