Intern - L2 ERP Team

**Job description** **About ECOUNT** - ECOUNT is a leading software company from Korea, known for developing the first SaaS-based ERP system in the country. - Today, more than **80,000 companies across 60 countries** use ECOUNT ERP to manage their business. - Our headquarters is located in Korea, with branch offices in **China, Taiwan, Thailand, Vietnam,...

about the companyWe are partnering with South East Malaysia top player in a very niche premium segment of advanced biomedical services. With establishment of more than 40 years in the market, they employs around 200 employees with a revenue of USD 40 million/y (high earning ratio to employee no). They are expanding vigirously as their net sales revenue...

About ECOUNTECOUNT is a leading software company from Korea, known for developing the first SaaS-based ERP system in the country.Today, more than 80,000 companies across 60 countries use ECOUNT ERP to manage their business.Our headquarters is located in Korea, with branch offices in China, Taiwan, Thailand, Vietnam, the Philippines, Indonesia, Malaysia, and...

about the companyWe are partnering with South East Malaysia top player in a very niche premium segment of advanced biomedical services. With establishment of more than 40 years in the market, they employs around 200 employees with a revenue of USD 40 million/y (high earning ratio to employee no). They are expanding vigirously as their net sales revenue...

Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). - Working on the life-cycle of help desk incidents. - Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. - Assigning the ticket to L3 support if necessary, otherwise, fixing...

**Location: Kuala Lumpur** **Nationality: Malaysian Only** **Job Summary**: - Support the Navision ERP systems. - Carry out functional support as and when required for Navision ERP systems and ensure resolution time is in accordance with defined SLAs. - Liaise with Business Unit, vendors, project teams and related internal and external teams. - Provide...

**Job Summary**: **Responsibilities**: - Support the Navision ERP systems. - Carry out functional support as and when required for Navision ERP systems and ensure resolution time is in accordance with defined SLAs. - Liaise with Business Unit, vendors, project teams and related internal and external teams. - Provide guidance, briefing and training where...

Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). Working on the life-cycle of help desk incidents. Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. Assigning the ticket to L3 support if necessary, otherwise, fixing...

**Responsibilities**: - Responsible for developing and promoting standardized ERP implementation methodologies, and establishing consistent delivery frameworks for overseas projects. - Support end-to-end ERP implementation by conducting business requirement analysis, solution design, and developing customized business processes based on client needs. - Lead...

About the role:You'll be the go-to expert for troubleshooting, maintaining, and optimizing our ERP system, ensuring smooth daily operations and supporting users across multiple departments.Key ResponsibilitiesProvide first- and second-level ERP support to end users.Diagnose, troubleshoot, and resolve system issues in a timely manner.Manage user access,...