L2 Technical Support

Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). Working on the life-cycle of help desk incidents. Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. Assigning the ticket to L3 support if necessary, otherwise, fixing...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + ChineseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + JapaneseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

Job Responsibilities:Provide L2 technical support to B2B and B2C customers, addressing their technical inquiries about products or services.Responsible with customers enquiries via phone, email, or online chat, responding promptly and handling technical support requests via virtual and remotely.Utilize technical expertise to guide customers in product...

**1. Technical Skills** - Database Knowledge: Familiarity with SQL and the ability to query databases for troubleshooting. - Operating Systems: Proficiency in working with different operating systems like Windows, Linux, or Unix - Web Technologies: Understanding of web technologies such as HTTP/HTTPS, web servers, web frameworks, APIs, etc. Scripting and...

**1. Technical Skills** - Database Knowledge: Familiarity with SQL and the ability to query databases for troubleshooting. - Operating Systems: Proficiency in working with different operating systems like Windows, Linux, or Unix - Web Technologies: Understanding of web technologies such as HTTP/HTTPS, web servers, web frameworks, APIs, etc. Scripting and...

**Role**:L2 Apps Support **Location**: Kuala Lumpur **Payroll**: Skill Quotient **Experience** : 3-5 years **Duration**:1 year extendable contract **Qualifications Required**: - At least 2-6 years of IT Support Operations in large commercial, service-based or Vendor organization or financial institution. - Background in IT infrastructure, network,...

**Support - Shell, PLSQL - L2** - Work on-site KL Mid valley - Open to any nationality with first priority, Local - Notice period not more than 45 days - L2 7+ Years / 5+ Years **1. Application Support**: - Collaborate with L1 support and escalate complex issues to L3/engineering teams as needed." **2. Monitoring and Maintenance**: - Proactively identify and...

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

**Position: - L2 Desktop Support** **Duration: 1 year contract** **Working days: 2 days a week** **Salary: RM400 per day***: RM3200 per month** **Job Responsibilities: - ** - Level 2 end user support which include diagnosing, identifying, resolving end user reported IT equipment issues - Replacement of hardware parts to resolve issues - Effective...