Technical Executive
2 days ago
Responsibilities:
- To collect technical information on Nissan or other inter-company brand vehicles from the field, service counters and all relevant sources and reporting such information to Nissan as required.
- To provide technical support for handling rectification jobs requiring high tech or research, including, if necessary research into counter measures for technical problems - but with the main purpose of providing a high level customer satisfaction.
- Co-ordinate with various department in the solving of customer's complaints and customer for their use.
- Maintain a hotline technical information system for service counter with the objective of responding with quick information or advice on certain problems encountered especially in the case of new models).
- Compile, monitor and analyze field information and alert the management in case if recurring technical problems or areas requiring further investigation.
- Have skillful interaction with other employees both superior and sbordinates.
Requirement:
- Preferable experience with hands on skills on automotive or engineering.
- Independent, able to work under minimum supervision and must be a good team player.
- Able to work under pressure and tight schedule.
- Willing to travel.
*
**Salary**: RM3,500.00 - RM5,000.00 per month
**Benefits**:
- Health insurance
- Parental leave
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Willingness to travel:
- 50% (preferred)
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