Activation Inside Sales Representative

2 weeks ago


Petaling Jaya, Malaysia Language Talent Solutions Full time

Salary: RM4000-4500
Education: Diploma or higher
24/7 rotation shift
Mon-Sun (5 working days, 2 days off)

**Responsibilities**

1. Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.

2. Drive product adoption and educate clients and agencies in a scalable fashion.

3. Ensure that our clients receive the highest level of sales and operational customer service.

4. Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.

5. Develop and implement best practices for client interaction, sales, and services.

6. Analyze performance of priority accounts (problematic or top-tier advertiser) and create optimization actions. Optimization goals include: 1) Account up-selling 2) General creative tips and best practices 3) Bidding/Budget/targeting recommendations

7. Able to identify high-value opportunities and low-hanging fruit and encourage advertisers to increase investment on advertising using Client’s platforms

8. Communicate effectively with advertisers regarding ads review, finance, product etc. to achieve good customer experience

9. Answer advertiser questions; provide account setup guidance and simple optimization suggestions for high potential advertisers through inbound and outbound calls, as well as reach out to advertisers via phone to provide solutions

**Qualifications**

1. Bachelor’s degree in business, communications, marketing, or any other related area of study.

2. 1-3 years of marketing, brand advertising, media sales, online advertising experience and/or strong outbound sales experience within large-scale BPO operations

3. Ability to perform well in a highly dynamic, rapidly changing environment.

4. Creative, outside-the-box thinker and strategist.

5. Passionate about social media digital marketing and have a strong understanding of the concepts and trends

6. Have strong drive to achieve marketing and revenue targets, while adhering to business policies and compliance

7. Excellent communication and presentation skills.

8. A team player and collaborator.

9. Strong command of native language and English (minimum B2 proficiency level of the languages)

10. Strong knowledge and understanding of cultural context in the countries supported

**Preferred Requirements**

1. Expert knowledge of social media, mobile apps, and digital and mobile marketing.

2. Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.

3. Experience working in a sales or account management role with small businesses, insurance industry, etc

4. Proven track record of reaching and exceeding sales goals.

**Salary**: RM4,000.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Rotational shift

**Experience**:

- Inside Sales: 1 year (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)



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