Analyst 3, Marketing Analytics

2 weeks ago

Batu Kawan, Malaysia Western Digital Full time

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

**Job Description**:
We are seeking a talented and analytical Marketing Analyst to join our global marketing team based in Penang, Malaysia. As a Marketing Analyst, your primary responsibility will be to track and analyze our brand and product sentiment to gain insights into customer perceptions, preferences, and trends. You will play a key role in shaping our marketing strategies and optimizing our brand positioning in the market.

**Responsibilities**:

- Monitor and analyze brand and product sentiment across various channels, including social media, online reviews, surveys, and customer feedback.
- Utilize sentiment analysis tools and techniques to quantify and evaluate customer perceptions and attitudes towards our brand and products.
- Conduct in-depth market research and competitive analysis to identify trends, opportunities, and potential risks.
- Collaborate with cross-functional teams, including marketing, product, and customer experience teams, to gather data and insights for analysis.
- Generate regular reports and dashboards to present findings, trends, and actionable recommendations to stakeholders.
- Provide insights and recommendations to drive marketing strategies, brand positioning, and product development initiatives.
- Stay up-to-date with market dynamics, and emerging technologies that impact customer sentiment and behavior.

**Qualifications**:

- Bachelor's degree, or equivalent experience, in Marketing, Business, Statistics, or a related field.
- 3+ years of experience in marketing, data analysis, market research, or a related field.
- Strong analytical skills with the ability to gather and interpret data from multiple sources.
- Proficiency in using data analytics tools and software, such as Excel, Google Analytics, or similar platforms.
- Experience with sentiment analysis tools and techniques is highly desired.
- Knowledge of statistical analysis and data visualization tools (e.g., SPSS, Tableau) is a plus.
- Excellent communication and presentation skills, with the ability to work effectively in a global team environment.
- Ability to work independently and as part of a global team, managing multiple projects and deadlines.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a data-driven and strategic thinker with a passion for analyzing brand and product sentiment and are looking for an exciting new opportunity to work as part of a global team in Penang, we encourage you to apply.

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

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