Customer Support Specialist

1 week ago


Kuala Lumpur, Malaysia Legend Tech Full time

**Who We Are**:
We are a world-class integrated trading platform established in 2017 that provides Futures trading and other services to more than 7 million users worldwide. With local trading service centers in different countries, we supports three languages: Chinese, Korean, and English. We aim to provide a professional, safe, and efficient platform that meets the needs of all users and builds a fair and just blockchain ecosystem based on the concept of "Risk Protec on, Transparency, and Openness".

**Role Description**:
This is a full time on-site role in Kuala Lumpur for a Chinese speaking Customer Service Representative.

**Qualifications**:

- Fluent in English and Mandarin
- Prior experience in customer service, preferably in the finance industry
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize responsibilities
- Quick learner and team player Familiarity with cryptocurrency is a plus but not required
- Fresh Graduated are welcome to apply

Benefits: EPF & Sosco, Sick leave, Compensatory leave for public holidays, Maternity leave Paternity leave for father, Annual leave, Wedding leave, Bereavement leave, Transportation subsidy, Team building, Year-end awards, Shift allowance, Half-year salary adjustment

**Salary**: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

Expected Start Date: 04/30/2024



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