Japanese Language Expert-customer Service
2 weeks ago
**Customer Service Specialist Responsibilities**:
- Immediately escalating serious complaints or issues that you are not equipped to deal with.
- Liaising with colleagues or managers to find the best solutions to customers’ issues.
- Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
- Maintaining a polite, helpful, and professional manner at all times.
- Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
- Familiarizing yourself with new products and services as they are introduced.
- Attending workshops and meetings as required.
- Providing training to new customer service agents.
- Respecting client confidentiality at all times.
**Salary**: RM9,000.00 - RM10,000.00 per month
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Japanese Chat/email Customer Service
3 days ago
Kuala Lumpur, Malaysia Language Talent Solution Full time**Responsibilities**: - Respond to inquiries and resolve issues from Japanese-speaking users through chat support in a professional and courteous manner. - Assist users with account-related inquiries, technical issues, and general questions about our platform. - Provide accurate information and guidance to users regarding features, policies, and...
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Customer Service Representatives
2 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Flexible Japanese language customer support Native speaker - A leading BPO is looking for **Customer Service Representatives - Native Japanese** to...
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【日本語のお仕事】customer Service
1 day ago
Kuala Lumpur, Malaysia Language Talent Solutions Full time**日本語を使ったお仕事をしてみませんか?** **INTAKE : June 24th!** **Responsibilities**: - customer support position for aviation project - answer and support customers inquirers via calls - provides customer service support and resolution of routine problems regarding client's product or services. **Requirements**: - JLPT N1 (or...
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【日本語のお仕事】customer Service Advisor
2 days ago
Kuala Lumpur, Malaysia Language Talent Solutions Full time**日本語を使ったお仕事をしてみませんか?** **INTAKE : MAY 27th!** **Responsibilities**: - customer support position in Travel project - answer and support customers inquirers via calls - provides customer service support and resolution of routine problems regarding client's product or services. **Requirements**: - able to work...
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Native Japanese in Malaysia
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Japanese Language Expert **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: CRM (Customer relationship Management) Customer Relations Customer Service Customer Management customer service analyst Customer oriented Customer service...
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Kuala Lumpur, Malaysia Aegis BPO Malaysia Sdn. Bhd. Full time**Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice **Key Skills**: Call Center & Japanese Language Local Malaysian Night Shift Allowance Location: - Startek, Johor Bahru, Malaysia/ Kuala Lumpur Malaysia **Salary**: RM1,900.00 - RM2,100.00 per month Supplemental pay types: -...
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Customer Service
4 weeks ago
Kuala Lumpur, Malaysia John Clements Full timeMust Have: - Both native Japanese & non-natives are welcome to apply - Japanese Speaking with Kanji writing skills - Non-natives should have N1 or N2 certification - Non-natives should have a customer service experience in Japanese (at least 6months to 1 year of experience) and has an academic background in Japan. Preferred (Advantage) - Experience of...
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Hiring Advisor Customer Service
5 days ago
Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full timeWe are Hiring Native Japanese **Position**: Advisor I, Customer Service ( native Japanese ) **Working Location**: Prima 1, Block3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia. **Working Hours**: 24*7 (9 Hours Including one hour Break) **Working Days**: Monday to Sunday (5 days in week with rotational Week off!!) **Salary : Basic**:...
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Customer Service Indonesia Speaker
4 weeks ago
Kuala Lumpur, Malaysia Language Talent Solutions Full timeBecome a product expert that help customers for best solution. - Delivery High End customer service to clients - Should be active on Social media so could understand the customer’s concern. - Minimum 2-3 year of work experience in a customer-facing role in multinational contact centers doing inbound and outbound customer service. - Local Malaysia or Spouse...
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Hiring Customer Service
4 weeks ago
Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time**We are Hiring Japanese (Local Malaysian)** - **Position**:Customer Service ( Japanese + English (Local Malaysian) for KL Sentral, Malaysia**: - **Working Location**: KL Sentral, Malaysia - **Working Hours**: Support Hours - Between 9AM to 9PM KL Time, Monday to Sunday ,Shift between 9 AM - 9 PM (Monday - Sunday) Rotational week off - **Requirement**:...
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Non Native Japanese
4 weeks ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Native & Non Native Japanese - Customer Service Associate (For Non - Native Japanese JLPT N1 only is accepted) - Location: Kuala Lumpur Sentral, Malaysia. Work Mode: **Work From Home - anywhere within Malaysia (come to the office whenever required) - Bangsar South, Kuala Lumpur)** **Salary**: Non Native -RM 9000 **Salary**: Native -RM...
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Japanese Speaking Customer Relations Executive
1 month ago
Kuala Lumpur, Malaysia Pasona Malaysia Full time**Job ID** **22785** **Position Title** - Japanese Speaking Customer Relations Executive **Industry** - Healthcare/Medical/Biotechnology/Pharmaceutical - Building and maintain relationship with customer. - Supporting Japanese client in arranging appointment/treatment in hospital/clinics in KL. - Providing translation/interpretation service to customers. -...
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Japanese Speaking Customer Relations Executive
4 weeks ago
Kuala Lumpur, Malaysia Pasona Malaysia Full time**Job ID** **22968** **Position Title** - Japanese Speaking Customer Relations Executive **Industry** - Healthcare/Medical/Biotechnology/Pharmaceutical - Building and maintain relationship with customer. - Supporting Japanese client in arranging appointment/treatment in hospital/clinics in KL. - Providing translation/interpretation service to customers. -...
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Japanese Speaking Customer Relation
4 weeks ago
Kuala Lumpur, Malaysia JAC Malaysia Full timeLocation: - Kuala Lumpur- Specialisation: - Business Process Outsourcing & Global Business Service- Salary: - MYR 60,000 - 84,000 (Annual)- Reference: - PR/156829- Contact details: - Shuya Looi- Job published: - February 22, 2024 16:22**JOB RESPONSIBILITIES** - Attending Japanese members to the hospital as an Interpreter for doctor consultation. - Providing...
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June Intake!! 【日本語のお仕事】customer
5 days ago
Kuala Lumpur, Malaysia Language Talent Solutions Full time**日本語を使ったお仕事をしてみませんか?** **オンライン上でのチャットサポートでのお仕事です。** **コールが少な目のお仕事です。** **Responsibilities**: - customer support position in social media - provides customer service support and resolution of routine problems regarding client's product or...
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Kuala Lumpur, Malaysia Startek Full timeIndustry: BPO Work Mode: Work from office Functional Area: ITES / BPO / Customer Service Process: Voice Key Skills: Call Center & Bahasa Language Local Malaysian Night Shift Allowance Location: - Kuala Lumpur Malaysia **Salary**: RM1,900.00 - RM2,100.00 per month Supplemental pay types: - Performance bonus **Education**: - Bachelor's...
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Video Streaming Platform Customer Service
1 month ago
Kuala Lumpur, Malaysia Language Talent Solutions Full time**ポジション:...
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Japanese Speaking HR
1 week ago
Kuala Lumpur, Malaysia Language Talent Solutions Full timeManage HR employee queries and employee data change transactions through a ticketing system into workday HCM - Manage recruitment and post recruitment employee activities - Meet SLA’s around Timeliness and Quality - Has good communication skills to be able to respond to employees queries through tickets, chats - Create and SOP and detailed FAQ’s around...
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Customer Service Officer
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese languageDiploma Minimum 1-year call centre experience Ready and available to work in KL Sentral Available to join...
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Customer Service
4 weeks ago
Kuala Lumpur, Malaysia Language Talent Solutions Full timeWE ARE HIRING MANDARIN CUSTOMER SERVICE! Salary Package : RM 4,000-RM 4,500 (Base on Experience) - Working Days : 5 Working Days 2 Days Off - Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call...