Customer Service Executive
5 months ago
Attend to all customer inquiries through various channel of communication
- Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times
- Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations
- Collect feedback and establish a healthy and professional customer relationship
- Monitor all community comments, complaints and messages and respond accordingly
- Maintain all work records, transactions and documents
- Carry out any other related task assigned by the company
**Job Requirement**
- Education SPM or higher
- Fluent language skill in Mandarin (China Market) and English
- Ability to read and write in Mandarin
- Typing speed of 40 words per minute (WPM) and above
- Strong learning ability and communication skill
- Analytical thinker with strong conceptual and problem solving skill
- Proficient in Microsoft Office
**Salary**: RM2,800.00 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- Are you able to read and write in Mandarin?
- Expected Salary
- Duration of notice period required
**Language**:
- Mandarin (required)
-
Customer Service
5 months ago
Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...
-
Customer Service
6 months ago
Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...
-
Customer Service
6 months ago
Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...
-
Customer Service Executive
6 months ago
Bukit Bintang, Malaysia One Mobile Care SDN.BHD Full time**Customer Service Executive** Samsung Authorized Service Center Pavilion Mall, Kuala Lumpur. **Responsibilities**: - Handle customer service on-site - Resolve customer problem and issue. - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to learn & start from below Availability to work shift hours,including...
-
Customer Service Executive
6 months ago
Bukit Bintang, Malaysia One Mobile Care SDN.BHD Full time**Customer Service Executive** Samsung Authorized Service Center Pavilion Mall, Kuala Lumpur. **Responsibilities**: - Handle customer service on-site - Resolve customer problem and issue. - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to learn & start from below Availability to work shift hours,including...
-
Customer Service Executive
5 months ago
Bukit Bintang, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full timeOur client is one of the **leading international company **providing customer service to its international customers! Your role will be responsible to identify the customers' needs and respond proactively to all of their concerns and manage the day-to-day customer service operations. It’s a good opportunity to begin a career with our client. **JOB...
-
Customer Service Executive
5 months ago
Bukit Bintang, Malaysia KVB Prime Asia Sdn Bhd Full timeAttend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect feedback and establish a...
-
Customer Service Executive
5 months ago
Bukit Bintang, Malaysia Eve M Solution Full time**Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...
-
Customer Service Executive
6 months ago
Bukit Bintang, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**JOB SCOPE**: - Assist and resolve customers' inquiries with general concerns related to online shopping platform & e-commerce platform - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA - Consistently meeting individual and team KPIS and goalsMaintaining...
-
Customer Service
5 months ago
Bukit Bintang, Malaysia Telecontinent Sdn Bhd Full time**Responsibility** - Strong customer service mindset with good communication and excellent problem-solving skill - Able to handle walk in customer by providing accurate, efficient and quality service that meets the expectations of the company and the general industry and market - Willingness to take accountability to handle customers' issues in a...
-
Admin Customer Service
5 months ago
Bukit Bintang, Malaysia Unified Yi Jing Academy Sdn Bhd Full time**Requirements**: - Having at least 1-2year(s) of working experience in related field - Good communication and able react quickly to customer need - Customer oriented and good interpersonal skills - Strong work ethic, possesses an eye for detail and highly organised **Responsibilities**: - Assist and liaise with customers throughout sales process - Assist...
-
Customer Service Executive
5 months ago
Bukit Bintang, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Job Highlights** - **Accessible by Public transportation**: - **Attractive salary package** **Duties and responsibilities**: - Providing accurate information on products and services to customer. - Consistently meeting individual and team KPIS and goals **Requirements**: - **Minimum 6 months of Customer Service experience is an added advantage**: -...
-
Customer Service Executive
5 months ago
Bukit Bintang, Malaysia TRANSCOSMOS (MALAYSIA) SDN. BHD. Full timeTo handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution. - To maintain a professional and courteous demeanor during interactions with customers, ensuring high-quality service and customer satisfaction. - To keep detailed records of customer interactions, transactions, inquiries, and...
-
Customer Service Executive
5 months ago
Bukit Bintang, Malaysia Smartrend Recruitment & Consultancy Full time**Job Descriptions**: - Attend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect...
-
Customer Service Executive
5 months ago
Bukit Bintang, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time**Job Descriptions**: - Attend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect...
-
Customer Service Executive
6 months ago
Bukit Bintang, Malaysia KVB Prime Asia Sdn Bhd Full timeAttend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect feedback and establish a...
-
Customer Service Executive
6 months ago
Bukit Bintang, Malaysia KVB Prime Asia Sdn Bhd Full timeAttend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect feedback and establish a...
-
Customer Service Executive
6 months ago
Bukit Bintang, Malaysia KVB Prime Asia Sdn Bhd Full timeAttend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect feedback and establish a...
-
Customer Service Executive
5 months ago
Bukit Bintang, Malaysia KVB Prime Asia Sdn Bhd Full timeAttend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect feedback and establish a...
-
Executive - Customer Service (November Intake)
5 months ago
Bukit Bintang, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Job Highlights** - **Accessible by Public transportation**: - **Attractive salary package** **Duties and responsibilities**: - Providing accurate information on products and services to customer. - Consistently meeting individual and team KPIS and goals **Requirements**: - **Minimum 6 months of Customer Service experience is an added advantage**: -...