Mobile Telecommunications Optimization Specialist

6 months ago


Johor Bahru, Malaysia Dyson Full time

**Summary**:
**Salary**:
Competitive

Team:
Information Technology

**Location**:
Malaysia - Global Development Campus, Johor Bahru

About the Role

Dyson Business Services (DBS) provides process and service excellence to support Dyson’s growth ambitions with a goal of operating and enhancing services over time to meet the changing needs of the business. This new role will be primarily responsible for optimizing the global telecommunications charges and usage combined with ad-hoc data analysis to drive improved accuracy and completeness whilst identifying trends and optimising outcomes for DBS and the broader organization

Our Workplace Technology Services (WTS) Team exists to:

- Deliver world class employee experience of delivery of IT Service Desk, collaboration, and end user compute services to Dyson’s global employees (circa 15,500 users)
- Drive continual improvement into the WTS processes and operations in line with Dyson’s growth.
- Establish and maintain strong relationships with the employee and business stakeholders, ensuring regular communication of service requirements, service improvements, risks, service changes, service outages and service issues.
- Work with project teams to help ensure new WTS and capabilities are successfully introduced to add value for the business and user community.
- Deliver service for workplace technology operations that ensure simple and effective solutions for end users.

You will play a pivotal role in optimizing our global mobile telephony services and ensuring adherence to company policies and industry best practices. You will identify savings and drive initiatives in the data environment that drive simple and sustainable outcomes.

Key Responsibilities:
Data Analysis:

- Conduct in-depth analysis of mobile telephony usage data to identify patterns, trends, and anomalies.
- Extract and interpret relevant insights to drive informed decision-making.

Cost Optimization:

- Develop and implement strategies to optimize mobile telephony costs without compromising service quality.
- Collaborate with internal teams and vendors to negotiate favorable terms and contracts.

Policy Governance:

- Monitor mobile telephony use against established company policies and guidelines.
- Provide recommendations for policy improvements based on industry standards and emerging technologies.

User Education:

- Develop and deliver training programs to educate employees on best practices for mobile telephony use, cost-saving techniques, and adherence to company policies.

Industry Awareness:

- Stay updated on industry trends, regulations, and emerging technologies related to mobile telephony.
- Provide insights and recommendations to ensure our mobile telephony services remain competitive and compliant.

Qualifications:

- Proven experience in mobile telephony analysis, preferably in a corporate setting.
- Strong proficiency in data analysis tools and techniques.
- Excellent understanding of mobile telephony technologies, carriers, and vendors.
- Familiarity with industry regulations and best practices.
- Exceptional communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Detail-oriented with a focus on accuracy and efficiency.

Preferred Qualifications:

- Certification in Mobile Telephony Management or related field.
- Previous experience in negotiating contracts with mobile telephony vendors.
- Knowledge of mobile device management (MDM) solutions.



  • Johor Bahru, Malaysia APNKL Full time

    Job Title: Search Engine Optimization Specialist (SEO Specialist) Salary Range: Basic RM8k - RM15k Mon - Fri (9:00am - 6:00pm) 1 hour rest Sat (9:00am - 2:00pm) Working Location: Mid Valley Southkey, JB Company Background:IT Solution - I gaming entertainment **Job Description**: 1. Execute tests, collect and analyze data and results, identify trends and...


  • Johor Bahru, Malaysia Nala Employment Full time

    Job Title: Search Engine Optimization Specialist (SEO Specialist) Salary Range: Basic RM8k - RM15k Mon - Fri (9:00am - 6:00pm) 1 hour rest Sat (9:00am - 2:00pm) Working Location: Mid Valley Southkey, JB Company Background:IT Solution **Job Description**: 1. Execute tests, collect and analyze data and results, identify trends and insights in order to...


  • Johor Bahru, Malaysia NY CONTAINER SPECIALIST SDN. BHD. Full time

    KEKOSONGAN SEGERA Kerja Tetap dengan EPF, Socso, EIS Menpunyai lesen kereta Tiada Pengalaman Diperlukan Latihan Disediakan Wasap kami 0127900122 **NY Container Specialist Sdn Bhd** Lot 2788, Batu 8, Jalan Kempas Lama, Off Jalan Skudai, 81300 Johor Bahru,Johor. Mobile No.**:012-782 0021 / 07-558 8777** Pay: From RM1,600.00 per month Schedule: -...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    At Upright Talent, we are seeking a highly skilled Industrial Engineer to join our team. This role is an exciting opportunity for someone who is passionate about optimizing production processes and driving business growth.Company OverviewWe are a Multinational Corporation with a strong presence in the Electronic Manufacturing Services (EMS) industry. Our...

  • Onboarding Specialist

    6 months ago


    Johor Bahru, Malaysia menumiz Full time

    **Company Description** menumiz delivers Hospitality Management Solutions on Cloud. Our SaaS platform, which comprises a restaurant management app and electronic Point of Sales (POS) system, harnesses the power of mobile to speed up restaurant services. From digital menu, taking self-service orders, sending kitchen instructions to accepting payments and...

  • Sales

    6 months ago


    Johor Bahru, Malaysia Nala Groups Full time

    **Recruitment - Mobile Salesperson - M42261** **Working Hours**: Monday to Friday, 10:30 am to 9:30 pm **Salary**: SGD 1600 - 2000 **Company Profile**: We are a telecommunications company. Responsible for selling mobile phones and electronic accessories. **Requirements**: Basic English communication skills. **Benefits**: Annual and medical leave in...


  • Johor Bahru, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 4,000 MYR ~ 6,000 MYR**Industry**: Web/Mobile/Game, Software/Information Processing, IT/Telecommunications, Finance(Other), Trading Firm, Other- 1. Social Media Management: - Demonstrate proficiency in utilizing social media platforms such as Facebook, YouTube, TikTok. - Operate social media channels through content creation methods...

  • Content Specialist

    6 months ago


    Johor Bahru, Malaysia Bell3 Pte. Ltd. Full time

    We are looking for a highly motivated and organized Mobile App Content Specialist to join our team remotely. To be in this role is to be responsible for managing the content creations for our mobile app, such as creating and posting content across our own social media accounts. **Responsibilities**: - Manage up to 50 social media accounts for our mobile...


  • Johor Bahru, Malaysia Nala Groups Full time

    Job Description 1. Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns 2. Track, report, and analyze website analytics and PPC initiatives and campaigns 3. Research and implement search engine optimization recommendations 4. Research and analyze competitor advertising...

  • Patient Care Assistant

    6 months ago


    Johor Bahru, Malaysia Regency Specialist Hospital Full time

    **Responsibilities**: - Greets and attends to patients in courteous, polite and professional manner. - Check patients’ well-being, safety and comfort regularly; promptly respond to patients’ call bell and refer to other nursing staff as needed. - Attends to patients’ basic comfort such as bed making, hygiene, oral, body and skin care. Positioning and...

  • Retail Sales Associate

    6 months ago


    Johor Bahru, Malaysia Brandt International Sdn Bhd Full time

    Our client is a leading telecommunications service provider in Malaysia that offers mobile and broadband plans and the latest smartphones. They are looking for amazing talents to join their Retail Team (Position available for the whole of Malaysia) **Job Descriptions**: - Proactively present and sell products and services to walk-in clients, handle...


  • Johor Bahru, Johor, Malaysia Talent Recruit Full time

    Company Overview:Talent Recruit is a leading recruitment agency specializing in placing top talent in the marine and offshore industry.We are currently seeking an experienced Electrical Systems Specialist to join our team.Salary:The estimated salary for this role is $120,000 - $150,000 per annum, depending on experience.Job Description:As an Electrical...

  • Retail Sales Associate

    6 months ago


    Johor Bahru, Malaysia Brandt International Sdn Bhd Full time

    Our client is a leading telecommunications service provider in Malaysia that offers mobile and broadband plans and the latest smartphones. They are looking for amazing talents to join their Retail Team (Position available for the whole of Malaysia) **Job Descriptions**: - Proactively present and sell products and services to walk-in clients, handle...

  • Warehouse Assistant

    7 months ago


    Johor Bahru, Malaysia ELTBUY SDN BHD Full time

    MUSUN Malaysia Gadget Supply company Vacant Company Industry : Telecommunication Accessories (Wholesale & Retail) Working Days : Monday to Saturday Working Hours : 9am to 6pm Remuneration : Basic salary negotiable (based on education level & experience) Location : Jalan Kencana Emas, Taman Mount Austin, 81100 Johor Bahru, Johor Qualification : ✔ Able to...


  • Johor Bahru, Malaysia ELTBUY SDN BHD Full time

    MUSUN Malaysia Gadget Supply company Vacant CLEANER CUM WAREHOUSE ASSISTANT Company Industry : Telecommunication Accessories (Wholesale & Retail) Working Days : Monday to Saturday Working Hours : 9am to 6pm Remuneration : Basic salary negotiable (based on education level & experience) Location : Jalan Kencana Emas, Taman Mount Austin, 81100 Johor Bahru,...

  • Sales Advisor

    6 months ago


    Johor Bahru, Malaysia E-comm Sdn Bhd Full time

    We're an industry leader in telecommunication industry known for innovation, connectivity, and exceptional customer experiences. As a Retail Sales Specialist, you'll be at the forefront of our mission to connect people and enhance lives through cutting-edge technology. - **Job highlights**:_ - _**RM1800 (Basic)**_ - _**RM188 (Phone Allowances, Pay and Claim...


  • Johor Bahru, Malaysia PT. Teknologi Perdana Indonesia Full time

    We are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia. **Our team is constantly expanding, so our...

  • Fiber Optic Technician

    6 months ago


    Johor Bahru, Malaysia Extreme Broadband Sdn Bhd Full time

    **MAIN ACCOUNTABILITIES** The main duty of the technician is to install and repair **fiber optic cables** - Resolve, repair and install fiber optics systems, ensuring that they work properly. - Examine and replace faulty and/or old fiber optic cables. - Organize scheduled maintenance routines. - Take care of fiber splicing and rectify fiber optic problem...


  • Johor Bahru, Malaysia EBOS SG Co. Ltd. Full time

    **Responsibilities** - He/She works in a fluid and collaborative environment - He/She supports the basic intent of increasing brand awareness, generating leads, converting sales as well as fostering customer loyalty - He/she has strong interpersonal and communication skills, is imaginative, inventive and capable of working independently under time...

  • Central Store Officer

    6 months ago


    Johor Bahru, Malaysia Regency Specialist Hospital Full time

    **Responsibilities**: - Coordinate Central Store operational service by assisting in managing all store items in a timely and efficient manner to achieve team objectives and Key Performance Indicators (KPI). - Work closely with other functional units, sections or departments to ensure optimal contribution by Central Store. - Ensure required data are...