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Team Leader

2 weeks ago

Johor Bahru, Malaysia SMM Education Group Full time

Ensuring the smooth operation of the branch’s daily operations and ensuring the quality meets the requirement as set by the Company.
- Undertake proper arrangement, handle and manage tuition/ daycare related matters.
- Report all matters to Branch Principal/ Assistant Branch Principal. Report to operation manager if centre do not have branch principal or Assistant branch principal.
- Clearly understand centre everyday job flow from tip to toe including every tutor/daycare teacher job arrangement.
- Check on student’s homework (Bahasa Malaysia (“BM”), Bahasa Inggeris (“BI”), and Bahasa Cina (“BC”), Science, and Math), spelling (BM, BI, and BC), and school bag.
- Prepare and arrange for (student) monthly test.
- Maintain good communication and rapport with tutors/ daycare teacher in the centre to keep abreast on any updates pertaining to education matters.
- Handle and solve daily issues encountered by the tutors/ daycare teacher.
- Make necessary arrangements if a tutor/ daycare teacher is absent, late, or on leave (e.g. arrange for a replacement tutor).
- Ensure all teachers record the attendance of each student before every lesson started.
- Ensure that all tutor/daycare teacher hands over the teaching material (teacher’s copy, lesson plan, answer) and students’ homework for replacement before going on their leave.
- Ensure teachers give students read spelling and record in spelling record sheet every day.
- Order tuition books, notes, exam papers and other tuition materials from HQ R&D Department and distribute new books/material accordingly.
- Arrange for revision class and inform students of the timetable and order (tuition) exam from HQ Material Department during exam period.
- Prepare additional exam papers based on the school syllabus when needed before the exam period.
- Participate in student registration process and ensure new students get the necessary items (tuition books, bag, file, and homework record book) within 3 working days.
- Put student discipline and safety as the utmost priority and focus on student’s academic results.
- Survey and investigate on parent/guardian’s complaint, then feedback and discuss to Branch Principal/Assistant Branch Principal.
- Check on tutor’s teaching progress and ensure that tutor uses multimedia programme as part of their teaching and report to ABP/ manager.
- Appraise tutor’s/daycare teacher’s performance and report to ABP/ manager.

**Salary**: RM2,800.00 - RM3,500.00 per month

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Team Leader: 5 years (preferred)

**Language**:

- Chinese (required)