Customer Service

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Answering Inbound Calls: Handle incoming calls from customers or clients regarding inquiries, requests, complaints, or issuesResponding to Emails:Manage and respond to customer emails promptly and professionally, addressing their queries or concerns and providing necessary assistanceEngaging in Live Chat:Interact with customers through live chat platforms,...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Responsibilities:Answering and responding to incoming calls, text messages, and emails from customers.Provide technical support to clients via phone, email, and chat.Resolve product or service problems by clarifying the customer's complaint; determining the cause of other problems; selecting and explaining the best solution to solve the problem within time...

Responsibilities:Answering and responding to incoming calls, text messages, and emails from customers.Provide technical support to clients via phone, email, and chat.Resolve product or service problems by clarifying the customer's complaint; determining the cause of other problems; selecting and explaining the best solution to solve the problem within time...

Up to RM 3500++ - Min SPM **Responsibilities**: - Handling all inbound calls pertaining to customers general enquiries and complaints - Exceed customers expectation in terms of customer service and accurate information **Requirements**: - Minimum SPM - Able to liaise with English speaking counterpart - Knowledge in computer literate - Able to work rotate...

Business Nature: Office of outsourced customer service, Bukit IndahWorking hours: Monday to Friday: 8AM 5PM / 8:30AM 5:30PM / 9AM 6PM Saturday: 8AM 12PM / 8:30AM 1230PM /9AM 1PMOFF: Sundays, and SG based Public holidaysShifts are based on operational requirementsSalary: RM per monthlyResponsibilities: Handling general inquiries related to billing and...

Location Available: 1)Kota Damansara / Sg Buloh 2) Rawang3) KL4) Taman Mayang5) PJ OldtownJob Description:To handle and ensure smooth operations of outletTo Service new & existing customerTo value pawned goods such as gold, watches and diamondsTo enter data into computerized system and generate daily reportQualification: Must have at least a SPM. Fluent in...

Location Available: 1)Kota Damansara / Sg Buloh 2) Rawang3) KL4) Taman Mayang5) PJ OldtownJob Description:To handle and ensure smooth operations of outletTo Service new & existing customerTo value pawned goods such as gold, watches and diamondsTo enter data into computerized system and generate daily reportQualification: Must have at least a SPM. Fluent in...

Company : Schenker Logistics (M) SdnBhdLocation/Address :Lot 28 (PTD 5737), Jalan SiLC 1⁄4, Kawasan Perindustrian SiLC, Iskandar Puteri, 79200 Johor, MalaysiaPosition name :Associate Executive (Customer Service)Working Hours : 5 working days (Mon – Fri) 9am – 6pmContract Period : 3 monthsSalary : RM2450 - RM2950Qualification :DiplomaAge requirement :...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

Up to RM 3500++ Min SPMResponsibilities: Handling all inbound calls pertaining to customers general enquiries and complaints Exceed customers expectation in terms of customer service and accurate informationRequirements: Minimum SPM Able to liaise with English speaking counterpart Knowledge in computer literate Able to work rotate shift**If interested,...

Responsibilities· Explain and suggest services and products.· Handle customer inquiries.· Able to work on weekends, as off day is on weekday.· Junior and Senior positions available.Please contact Mr Ganesan for detail 019xxxxxxx

Qualifications & Skills: • Customer service experience is an advantage, fresh graduates will also be considered. • Customer-oriented with strong telephone skills. • Good command of spoken and written in English & Mandarin is an advantage. • Strong interpersonal and communication skills, both written and verbal with demonstrated ability to influence...

Build sustainable relationship of trust with customer through interactive communications. Responsible to attend customer in handling complaints, provide solutions and alternatives. Resolving and updating all customer feedback/product in the outlet to Store Manager & management following up to ensure resolutions. Assist with product new inquires, refunds and...

URGENT HIRINGCollection Executive required for a Leading BPO Company in South Asia. Highly prestigious work location.Job Description:Executive required for a major telecom company in Malaysia.Excellent working environment with a young, vibrant and friendly team.RequirementsGood command of English and Malay language.No experience required.Training...

Qualifications & Skills: Customer service experience is an advantage, fresh graduates will also be considered. Customer-oriented with strong telephone skills. Good command of spoken and written in English & Mandarin is an advantage. Strong interpersonal and communication skills, both written and verbal with demonstrated ability to influence others. ...

As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...