Customer Service

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues.Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Responsibilities:Answering and responding to incoming calls, text messages, and emails from customers.Provide technical support to clients via phone, email, and chat.Resolve product or service problems by clarifying the customer's complaint; determining the cause of other problems; selecting and explaining the best solution to solve the problem within time...

Responsibilities:Answering and responding to incoming calls, text messages, and emails from customers.Provide technical support to clients via phone, email, and chat.Resolve product or service problems by clarifying the customer's complaint; determining the cause of other problems; selecting and explaining the best solution to solve the problem within time...

Up to RM 3500++ - Min SPM **Responsibilities**: - Handling all inbound calls pertaining to customers general enquiries and complaints - Exceed customers expectation in terms of customer service and accurate information **Requirements**: - Minimum SPM - Able to liaise with English speaking counterpart - Knowledge in computer literate - Able to work rotate...

Business Nature: Office of outsourced customer service, Bukit IndahWorking hours: Monday to Friday: 8AM 5PM / 8:30AM 5:30PM / 9AM 6PM Saturday: 8AM 12PM / 8:30AM 1230PM /9AM 1PMOFF: Sundays, and SG based Public holidaysShifts are based on operational requirementsSalary: RM per monthlyResponsibilities: Handling general inquiries related to billing and...

Company : Schenker Logistics (M) SdnBhdLocation/Address :Lot 28 (PTD 5737), Jalan SiLC 1⁄4, Kawasan Perindustrian SiLC, Iskandar Puteri, 79200 Johor, MalaysiaPosition name :Associate Executive (Customer Service)Working Hours : 5 working days (Mon – Fri) 9am – 6pmContract Period : 3 monthsSalary : RM2450 - RM2950Qualification :DiplomaAge requirement :...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

Up to RM 3500++ Min SPMResponsibilities: Handling all inbound calls pertaining to customers general enquiries and complaints Exceed customers expectation in terms of customer service and accurate informationRequirements: Minimum SPM Able to liaise with English speaking counterpart Knowledge in computer literate Able to work rotate shift**If interested,...

Responsibilities· Explain and suggest services and products.· Handle customer inquiries.· Able to work on weekends, as off day is on weekday.· Junior and Senior positions available.Please contact Mr Ganesan for detail 019xxxxxxx

Responsibilities· Explain and suggest services and products.· Handle customer inquiries.· Able to work on weekends, as off day is on weekday.· Junior and Senior positions available.Please contact Mr Ganesan for detail 019xxxxxxx

Build sustainable relationship of trust with customer through interactive communications. Responsible to attend customer in handling complaints, provide solutions and alternatives. Resolving and updating all customer feedback/product in the outlet to Store Manager & management following up to ensure resolutions. Assist with product new inquires, refunds and...

As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...

As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...

Working as a Customer Service Representative (English / Mandarin Bilingual), We Offer: - Competitive salary - Amazing career growth opportunities - Work on-site at our brand-new office in Kuala Lumpur As a Customer Service Representative (English / Mandarin Bilingual), You Will: - Answer calls in Mandarin and English based on the needs of the customer -...