E-commerce Customer Service Operation Supervisor

Core Responsibilities: Communicate, Monitor, Optimize, HousekeepingCommunicate internally and externally (customer) to ensure optimal fulfillment performances;Maintain close relationships with clients and strategic partners. Ensure clients issues are addressed and fixed in a timely manner. Monthly meeting & dailyCreate manual orders for any required B2C and...

**Responsibilities** - Create and manage product descriptions for online marketplace platforms such as Shopee, Lazada, and TikTok. - Work closely with internal and external stakeholders, including Brand Owners, Ecommerce marketers, Marketplace account managers, Logistics, Media partners, and Finance, to ensure timely communication and completion of tasks. -...

Oversee the full spectrum of the e-commerce operation. - Managing E-Commerce platform to generate business growth and customer satisfaction. - Develop strong partnership with principal & platforms personnel. - Develop and communicate key priorities of E-Commerce business to team members, leadership team and cross-functional partners. - Resolve issues related...

Oversee the full spectrum of the e-commerce operation. - Managing E-Commerce platform to generate business growth and customer satisfaction. - Develop strong partnership with principal & platforms personnel. - Develop and communicate key priorities of E-Commerce business to team members, leadership team and cross-functional partners. - Resolve issues related...

**Responsibilities**: - **Product Descriptions**: - Create and update detailed and compelling product descriptions for all items in the online store. - Ensure product information is accurate, informative, and aligns with the brand's messaging. - **Price Management**: - Monitor and update product prices based on promotions, discounts, and pricing...

Propose new products for e-commerce channels - Continuously monitor and update product list data - Facilitate order processing, delivery, and returns for customer orders - Collaborate with cross-functional teams to execute brand, marketing, and e-commerce activities - Strategize and execute data-driven activities - Report on the coordination of inventory and...

Oversee the full spectrum of the e-commerce operation. - Managing E-Commerce platform to generate business growth and customer satisfaction. - Develop strong partnership with principal & platforms personnel. - Develop and communicate key priorities of E-Commerce business to team members, leadership team and cross-functional partners. - Resolve issues related...

**Responsibilities**: - Oversee the full spectrum of the e-commerce operation. - Managing E-Commerce platform to generate business growth and customer satisfaction. - Develop strong partnership with principal & platforms personnel. - Develop and communicate key priorities of E-Commerce business to team members, leadership team and cross-functional...

Oversee the full spectrum of the e-commerce operation. Managing E-Commerce platform to generate business growth and customer satisfaction. Develop strong partnership with principal & platforms personnel. Develop and communicate key priorities of E-Commerce business to team members, leadership team and crossfunctional partners. Resolve issues related to...

Propose new products for e-commerce channels - Continuously monitor and update product list data - Facilitate order processing, delivery, and returns for customer orders - Collaborate with cross-functional teams to execute brand, marketing, and e-commerce activities - Strategize and execute data-driven activities - Report on the coordination of inventory and...

Oversee the full spectrum of the e-commerce operation. Managing E-Commerce platform to generate business growth and customer satisfaction. Develop strong partnership with principal & platforms personnel. Develop and communicate key priorities of E-Commerce business to team members, leadership team and crossfunctional partners. Resolve issues related to...

Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) - Develop strategies to increase online sales for all products - Assist in creating marketing collateral and teaching material for technical products - FAQs, key selling points, case studies, etc. - Monitoring and optimizing daily sales and product availability. - Maintaining...

Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) - Develop strategies to increase online sales for all products - Assist in creating marketing collateral and teaching material for technical products - FAQs, key selling points, case studies, etc. - Monitoring and optimizing daily sales and product availability. - Maintaining...

Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) - Develop strategies to increase online sales for all products - Assist in creating marketing collateral and teaching material for technical products - FAQs, key selling points, case studies, etc. - Monitoring and optimizing daily sales and product availability. - Maintaining...

Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) - Develop strategies to increase online sales for all products - Assist in creating marketing collateral and teaching material for technical products - FAQs, key selling points, case studies, etc. - Monitoring and optimizing daily sales and product availability. - Maintaining...

About the Role MEDICOS Official Store (Lazada, Shopee, Shopify), started in 2020, and has since became a Top 3 Health Store in Shopee and Lazada. MEDICOS E-Commerce is known for it's 5-Star rated service, with 99% positive store ratings. In this role, you will play an integral part in maintaining MEDICOS's 5-Star customer service, by providing excellent pre...

Responsible for the full range of operational and administrative activities in E-commerce marketplaces (Shopee & Lazada, etc). - Day to day e-commerce operations including uploading of new product, pricing, stock inventory level, system maintenance, set up promotion & campaign, and ensure completeness of data. - Work closely with clients to keep their...

Our company locate at Kampung Rantau Panjang qualifications: - Excellent communication and problem solving skills - Those with customer service experience and shopping guide are preferred - Familiar with e-commerce platform is preferred - Ability to work in a fast-paced environment **Responsibilities**: - Solve customer problems and ensure customer...

Oversee the full spectrum of the E-Commerce department. - Managing E-Commerce platform to generate business growth and customer satisfaction. - Develop strong partnership with principal and platforms personnel. **; Requirements**: - Passionate to drive E-Commerce business growth and customer satisfaction. - Structured and good analytical skills. - Ability...

Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) - Develop strategies to increase online sales for all products - Assist in creating marketing collateral and teaching material for technical products - FAQs, key selling points, case studies, etc. - Monitoring and optimizing daily sales and product availability. - Maintaining...