E-commerce Customer Service

6 days ago


Klang, Malaysia KOI3 GLOBAL SDN BHD Full time

Our company locate at Kampung Rantau Panjang

qualifications:

- Excellent communication and problem solving skills
- Those with customer service experience and shopping guide are preferred
- Familiar with e-commerce platform is preferred
- Ability to work in a fast-paced environment

**Responsibilities**:

- Solve customer problems and ensure customer satisfaction
- Work with the operations team to process orders and returns
- Provide feedback to management on client concerns and trends

**Salary**: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Parental leave

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

COVID-19 considerations:
Company provide free test kit.
Need to wear mask during working together with other staff

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (required)

**Language**:

- malay (preferred)
- English (preferred)

License/Certification:

- motor or car license (preferred)


  • E-commerce Executive

    1 month ago


    Klang, Malaysia Mitra Jaya Edar Sdn Bhd Full time

    Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) - Develop strategies to increase online sales for all products - Assist in creating marketing collateral and teaching material for technical products - FAQs, key selling points, case studies, etc. - Monitoring and optimizing daily sales and product availability. - Maintaining...

  • E-commerce Executive

    3 weeks ago


    Klang, Malaysia Mitra Jaya Edar Sdn Bhd Full time

    Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) - Develop strategies to increase online sales for all products - Assist in creating marketing collateral and teaching material for technical products - FAQs, key selling points, case studies, etc. - Monitoring and optimizing daily sales and product availability. - Maintaining...


  • Klang, Malaysia Mitra Jaya Edar Sdn Bhd Full time

    Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) - Develop strategies to increase online sales for all products - Assist in creating marketing collateral and teaching material for technical products - FAQs, key selling points, case studies, etc. - Monitoring and optimizing daily sales and product availability. - Maintaining...


  • Klang, Malaysia Mitra Jaya Edar Sdn Bhd Full time

    Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) - Develop strategies to increase online sales for all products - Assist in creating marketing collateral and teaching material for technical products - FAQs, key selling points, case studies, etc. - Monitoring and optimizing daily sales and product availability. - Maintaining...


  • Klang, Malaysia MEDICOS Full time

    About the Role MEDICOS Official Store (Lazada, Shopee, Shopify), started in 2020, and has since became a Top 3 Health Store in Shopee and Lazada. MEDICOS E-Commerce is known for it's 5-Star rated service, with 99% positive store ratings. In this role, you will play an integral part in maintaining MEDICOS's 5-Star customer service, by providing excellent pre...

  • E-commerce Executive

    2 months ago


    Klang, Malaysia Thong Thye Siang Sdn Bhd Full time

    Oversee the full spectrum of the e-commerce operation. - Managing E-Commerce platform to generate business growth and customer satisfaction. - Develop strong partnership with principal & platforms personnel. - Develop and communicate key priorities of E-Commerce business to team members, leadership team and cross-functional partners. - Resolve issues related...


  • Port Klang, Malaysia Sentina Logistics Sdn Bhd Full time

    Core Responsibilities: Communicate, Monitor, Optimize, Housekeeping Communicate internally and externally (customer) to ensure optimal fulfillment performances; Maintain close relationships with clients and strategic partners. Ensure clients issues are addressed and fixed in a timely manner. Monthly meeting & daily Create manual orders for any required B2C...

  • E-commerce Executive

    2 weeks ago


    Klang, Malaysia Thong Thye Siang Sdn Bhd Full time

    Oversee the full spectrum of the e-commerce operation. - Managing E-Commerce platform to generate business growth and customer satisfaction. - Develop strong partnership with principal & platforms personnel. - Develop and communicate key priorities of E-Commerce business to team members, leadership team and cross-functional partners. - Resolve issues related...

  • E-commerce - Executive

    3 months ago


    Klang, Malaysia THONG THYE SIANG SDN BHD Full time

    Oversee the full spectrum of the E-Commerce department. - Managing E-Commerce platform to generate business growth and customer satisfaction. - Develop strong partnership with principal and platforms personnel. **; Requirements**: - Passionate to drive E-Commerce business growth and customer satisfaction. - Structured and good analytical skills. - Ability...

  • E-commerce Executive

    3 weeks ago


    Klang, Malaysia THONG THYE SIANG SDN BHD Full time

    Oversee the full spectrum of the e-commerce operation. - Managing E-Commerce platform to generate business growth and customer satisfaction. - Develop strong partnership with principal & platforms personnel. - Develop and communicate key priorities of E-Commerce business to team members, leadership team and cross-functional partners. - Resolve issues related...

  • E-commerce Executive

    3 weeks ago


    Klang, Malaysia Mitra Jaya Edar Sdn Bhd Full time

    Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) - Develop strategies to increase online sales for all products - Assist in creating marketing collateral and teaching material for technical products - FAQs, key selling points, case studies, etc. - Monitoring and optimizing daily sales and product availability. - Maintaining...

  • E-commerce Officer

    4 weeks ago


    Klang, Malaysia ECO-Shop Marketing Sdn. Bhd. Full time

    Propose new products for e-commerce channels - Continuously monitor and update product list data - Facilitate order processing, delivery, and returns for customer orders - Collaborate with cross-functional teams to execute brand, marketing, and e-commerce activities - Strategize and execute data-driven activities - Report on the coordination of inventory and...

  • E-commerce Officer

    3 weeks ago


    Klang, Malaysia Eco-Shop Marketing Sdn Bhd Full time

    Propose new products for e-commerce channels - Continuously monitor and update product list data - Facilitate order processing, delivery, and returns for customer orders - Collaborate with cross-functional teams to execute brand, marketing, and e-commerce activities - Strategize and execute data-driven activities - Report on the coordination of inventory and...

  • E-commerce Executive

    2 weeks ago


    Klang, Selangor, Malaysia Thong Thye Siang Sdn Bhd Full time

    Oversee the full spectrum of the e-commerce operation. Managing E-Commerce platform to generate business growth and customer satisfaction. Develop strong partnership with principal & platforms personnel. Develop and communicate key priorities of E-Commerce business to team members, leadership team and crossfunctional partners. Resolve issues related to...


  • Klang, Malaysia S Business Consulting Full time

    **- **Responsible for developing strategies to ensure the practicality and proper design of a company's online marketing platforms. I - Work to grow an e-commerce business by making improvements to customer experiences, fulfilling orders and maintaining the digital well-being of a company account. - Managing online sales for a brand or retailer has multiple...

  • E-commerce Executive

    2 weeks ago


    Klang, Selangor, Malaysia Thong Thye Siang Sdn Bhd Full time

    Oversee the full spectrum of the e-commerce operation. Managing E-Commerce platform to generate business growth and customer satisfaction. Develop strong partnership with principal & platforms personnel. Develop and communicate key priorities of E-Commerce business to team members, leadership team and crossfunctional partners. Resolve issues related to...


  • Pelabuhan Klang, Selangor, Malaysia Sentina Logistics Sdn Bhd Full time

    Core Responsibilities: Communicate, Monitor, Optimize, HousekeepingCommunicate internally and externally (customer) to ensure optimal fulfillment performances;Maintain close relationships with clients and strategic partners. Ensure clients issues are addressed and fixed in a timely manner. Monthly meeting & dailyCreate manual orders for any required B2C and...


  • Klang, Malaysia APPLE SPORT SDN BHD Full time

    Responsible for the full range of operational and administrative activities in E-commerce marketplaces (Shopee & Lazada, etc). - Day to day e-commerce operations including uploading of new product, pricing, stock inventory level, system maintenance, set up promotion & campaign, and ensure completeness of data. - Work closely with clients to keep their...

  • E-commerce Executive

    2 weeks ago


    Klang, Selangor, Malaysia Mitra Jaya Edar Sdn Bhd Full time

    Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) Develop strategies to increase online sales for all products Assist in creating marketing collateral and teaching material for technical products FAQs, key selling points, case studies, etc. Monitoring and optimizing daily sales and product availability. Maintaining product...

  • E-commerce Executive

    2 weeks ago


    Klang, Selangor, Malaysia Mitra Jaya Edar Sdn Bhd Full time

    Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) Develop strategies to increase online sales for all products Assist in creating marketing collateral and teaching material for technical products FAQs, key selling points, case studies, etc. Monitoring and optimizing daily sales and product availability. Maintaining product...