E-commerce Customer Service

5 months ago


Klang, Malaysia KOI3 GLOBAL SDN BHD Full time

Our company locate at Kampung Rantau Panjang

qualifications:

- Excellent communication and problem solving skills
- Those with customer service experience and shopping guide are preferred
- Familiar with e-commerce platform is preferred
- Ability to work in a fast-paced environment

**Responsibilities**:

- Solve customer problems and ensure customer satisfaction
- Work with the operations team to process orders and returns
- Provide feedback to management on client concerns and trends

**Salary**: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Parental leave

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

COVID-19 considerations:
Company provide free test kit.
Need to wear mask during working together with other staff

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (required)

**Language**:

- malay (preferred)
- English (preferred)

License/Certification:

- motor or car license (preferred)


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