Ecommerce Manager
4 months ago
**RESPONSIBILITIES**
- Report to Director of Sales.
- Oversee the intersection of eCommerce, marketing, and global distribution strategies.
- Responsible for providing strategic direction, development and utility of all income generating sites for the hotel.
- Responsible to execute eCommerce priorities and tactics to maximise revenue.
- Track and validate eCommerce goals, and monitor the effectiveness of strategies.
- Work closely with Marketing Team to execute online brand marketing strategies and assist in partnership activities.
- Coordinate online marketing efforts and optimise paid search performance.
- Manage the official website content optimisation, and drive the growth of online business through hotel website.
- Ensure a balanced approach in participation of relevant e-channels and optimise OTA and Meta search channel presence.
- Work closely with Revenue Generating Departments to develop new campaigns for respective market segments.
- Recommend, use and optimize various online platforms to engage with different audiences and market segments.
- Deliver eCommerce communication and training to relevant departments and associates.
- To carry out any other duties as and when required.
**JOB REQUIREMENT**
- Strong knowledge of eCommerce and Digital Marketing in the hospitality industry.
- Experience in managing OTAs and Meta Search Channels.
- Possess strong communication and interpersonal skills.
- Possess strong analytical and problem-solving abilities.
- Self starter, goal oriented, eye for details and has an ability to drive change.
- Responsible, reliable and committed.
- Ability to work well under pressure in a fast-paced environment.
**JOB BENEFITS**
- A great experience in the niche market of premium Design Hotel
- Monthly bonuses
- Semi-annual bonuses
- Public holidays
- Annual leave
- Birthday leave
- Duty meals and OC
- Uniform and laundry provided
- Insurance and medical coverage
- Career advancement opportunities
- Discounted room stay
- Employee referral program
**Job Types**: Full-time, Permanent
**Salary**: RM4,000.00 - RM5,000.00 per month
**Benefits**:
- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Supplemental pay types:
- Performance bonus
- Yearly bonus
-
Ecommerce Executive
5 months ago
George Town, Malaysia My Smiling House Sdn Bhd Full timeManage eCommerce platforms - New product listing, maintain product details, product photo editing - Drive visibility through keyword research, ads, affiliate marketing & listing improvements. - Plan and execute new product launching & sales campaigns. - Manage customer's chat & texts to ensure customer's overall satisfaction. - Manage daily orders and...
-
Ecommerce Executive
5 months ago
George Town, Malaysia My Smiling House Sdn Bhd Full timeManage eCommerce platforms - New product listing, maintain product details, product photo editing - Drive visibility through keyword research, ads, affiliate marketing & listing improvements. - Plan and execute new product launching & sales campaigns. - Manage customer's chat & texts to ensure customer's overall satisfaction. - Manage daily orders and...
-
Ecommerce Executive
5 months ago
George Town, Malaysia My Smiling House Sdn Bhd Full timeManage eCommerce platforms - New product listing, maintain product details - Plan and execute sales campaigns. - Manage customer's chat to ensure customer's overall satisfaction. - Manage daily orders and returns. **Job Requirements**: - Preferably at least a Diploma/Advanced Diploma - Preferably 1-2 years of working experience in e-commerce industry. -...
-
Ecommerce Executive
5 months ago
George Town, Malaysia My Smiling House Sdn Bhd Full timeManage eCommerce platforms - New product listing, maintain product details - Plan and execute sales campaigns. - Manage customer's chat to ensure customer's overall satisfaction. - Manage daily orders and returns. **Job Requirements**: - Preferably at least a Diploma/Advanced Diploma - Preferably 1-2 years of working experience in e-commerce industry. -...
-
Ecommerce Executive
5 months ago
George Town, Malaysia My Smiling House Sdn Bhd Full timeManage eCommerce platforms - New product listing, maintain product details, product photo editing - Drive visibility through keyword research, ads, affiliate marketing & listing improvements. - Plan and execute new product launching & sales campaigns. - Manage customer's chat & texts to ensure customer's overall satisfaction. - Manage daily orders and...
-
Assistant Revenue Manager
5 months ago
George Town, Malaysia The Prestige Hotel Full time**RESPONSIBILITIES** - Report to Director of Sales. - Ensures adherence to corporate guidelines on Rate Structure, Selling Calendar, Monthly Forecast, Tactical Promotions & Pricing strategies. - Maximises room sales and revenue for property and ensure compliance with Reservations Sales/ Revenue Management guidelines. - Develops and/ or uses analytical tools...
-
Ecommerce Executive
5 months ago
George Town, Malaysia My Smiling House Sdn Bhd Full timeManage customer's chat to ensure customer's overall satisfaction. - Drive visibility for our products on marketplaces through keyword research, ads, affiliate marketing & listing improvements. - Plan and execute sales campaigns. - Delivering regular reports of campaign results, including data analysis and evaluation of marketing KPIs. - Identifying patterns...
-
Marketing Executive
5 months ago
George Town, Malaysia My Smiling House Sdn Bhd Full timeDrive visibility for our products on marketplaces through keyword research, ads, affiliate marketing & listing improvements. - Plan and execute sales campaigns. - Delivering regular reports of campaign results, including data analysis and evaluation of marketing KPIs. - Identifying patterns and trends in data sets - Manage customer's chat to ensure...
-
Marketing Executive
5 months ago
George Town, Malaysia My Smiling House Sdn Bhd Full timeDrive visibility for our products on marketplaces through keyword research, ads, affiliate marketing & listing improvements. - Plan and execute sales campaigns. - Delivering regular reports of campaign results, including data analysis and evaluation of marketing KPIs. - Identifying patterns and trends in data sets - Manage customer's chat to ensure...
-
Marketing Executive
5 months ago
George Town, Malaysia My Smiling House Sdn Bhd Full timeDrive visibility for our products on marketplaces through keyword research, ads, affiliate marketing & listing improvements. - Plan and execute sales campaigns. - Delivering regular reports of campaign results, including data analysis and evaluation of marketing KPIs. - Identifying patterns and trends in data sets - Manage customer's chat to ensure...
-
Marketing Executive
5 months ago
George Town, Malaysia My Smiling House Sdn Bhd Full timeDrive visibility for our products on marketplaces through keyword research, ads, affiliate marketing & listing improvements. - Plan and execute sales campaigns. - Delivering regular reports of campaign results, including data analysis and evaluation of marketing KPIs. - Identifying patterns and trends in data sets - Manage customer's chat to ensure...
-
Quality Analyst
5 months ago
George Town, Malaysia TimesConsult Full timeConduct root cause and other data analysis - Participate as project team member in problem prevention and continuous improvement projects. - Identify improvement opportunities within the eCommerce environment. - Act as liaison with MOD managers and Team Leads to ensure consistent quality measurements throughout the operation. - Conduct QA evaluations per...
-
Team Lead- Customer Service
5 months ago
George Town, Malaysia GrowthFn Sdn Bhd Full timePosition: Team lead - Customer Service - Mandarin Speaker Location: Georgetown, Penang Salary Range: RM5,500 - RM6,500 Language: Mandarin, Specialization: At least 1year Team Lead and Customer Service experience Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Provide mentorship, guidance, and career development to...
-
Digital Marketing Strategist
5 months ago
George Town, Malaysia Kode Digital Experts Services Full timeFrom developing a 360° brand strategy and churning out creative copies to conceptualising creative videos and juggling campaign timelines, one thing’s for sure, your days will never be boring here at Kode Digital. We encourage a sharing environment where brainstorming as a team plays a key role in successful campaign executions. If you like to tackle...
-
Quality Assurance Supervisor
5 months ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Team Leader-QA/QC **Timings**:Flexible (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Quality assurance Must be fluent in speaking both Mandarin and English - Quality Assurance Supervisor a. Language: Mandarin and...