Business Operations Analyst

6 months ago


Petaling Jaya, Malaysia Powerware system sdn bhd Full time

**Roles and Responsibilities**:

- Drive strategic operational programs/initiatives across departments at the direction of the Management Leader such as ISO9001, ISO45001.
- Be responsible for program quality, adoption, compliance throughout the process.
- Report overall program status to management on regular and ad-hoc basis.
- Evaluate and drive improvements to the business processes using systems as the enabler.
- Conduct end-user training when necessary.
- Evaluate and advise on ways to improve data quality and ensure data integrity and consistency across functional teams.
- Interact with cross-functional teams to implement process improvements, create new processes/solutions, and resolve complex data problems.
- Work with other Departments to generate reports from a variety of sources, including Field Service management system.
- Drive and coordinate the metrics for a Monthly Business Review.
- Put in place the governance and operational working practices of the program.

**Requirements**:

- Degree in Computer Science/Information Technology or equivalent.
- Minimum 3 years’ experience in Business Application Support.
- Highly proficient and skilled in MS Office especially in MS Excel & PowerPoint
- Excellent analytic skills, attention to detail. Ability to turn data into Insights.
- Ability to drive a culture of using data insights to help drive decision-making.
- Solid grasp of the business side of technology with an understanding and passion for metrics/analysis to deliver on business objectives.
- Excellent written and oral communication skills, active listener, and able to respond effectively to feedback from global stakeholders.
- Ability to work independently with mínimal oversight while exercising excellent judgment.

**Job Types**: Full-time, Permanent

**Salary**: From RM6,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Application Question(s):

- How long is your notice period?

**Education**:

- Bachelor's (required)

**Experience**:

- Business analysis: 3 years (required)


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