Assistant Maintenance Manager
6 months ago
E5612L
**Responsibilities**:
- Delivering a comprehensive service to enquiring customers
- Maintains customer satisfaction by providing problems-solving resources
- Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement
- Develop rapport with customers by ensuring customers' satisfaction through trouble shooting issues with professionalism
- Handled customers' new inquiries, complaints, billing and payment extension/service requests
- Monitored the daily shipping activities and communicated effectively with Customer Service team members to maintain clearly defined expectations.
- Perform any other ad-hoc duties as assigned.
**Requirements**:
- Degree holder in business management or equivalent qualification
- Excellent verbal and written communication skills.
- Mature, multi-tasking and able to work under pressure
- Strong problem solving skill and experience in handling complex customer's issues
**Responsibilities**:
- Delivering a comprehensive service to enquiring customers
- Maintains customer satisfaction by providing problems-solving resources
- Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement
- Develop rapport with customers by ensuring customers' satisfaction through trouble shooting issues with professionalism
- Handled customers' new inquiries, complaints, billing and payment extension/service requests
- Monitored the daily shipping activities and communicated effectively with Customer Service team members to maintain clearly defined expectations.
- Perform any other ad-hoc duties as assigned.
**Requirements**:
- Degree holder in business management or equivalent qualification
- Excellent verbal and written communication skills.
- Mature, multi-tasking and able to work under pressure
- Strong problem solving skill and experience in handling complex customer's issuesL
**Responsibilities**:
- Delivering a comprehensive service to enquiring customers
- Maintains customer satisfaction by providing problems-solving resources
- Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement
- Develop rapport with customers by ensuring customers' satisfaction through trouble shooting issues with professionalism
- Handled customers' new inquiries, complaints, billing and payment extension/service requests
- Monitored the daily shipping activities and communicated effectively with Customer Service team members to maintain clearly defined expectations.
- Perform any other ad-hoc duties as assigned.
**Requirements**:
- Degree holder in business management or equivalent qualification
- Excellent verbal and written communication skills.
- Mature, multi-tasking and able to work under pressure
- Strong problem solving skill and experience in handling complex customer's issues
**Job Types**: Full-time, Permanent
Pay: RM6,000.00 - RM7,000.00 per month
**Benefits**:
- Additional leave
- Cell phone reimbursement
- Dental insurance
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Pasir Gudang: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
**Experience**:
- Logistics: 2 years (required)
- Leadership: 2 years (required)
**Language**:
- English (preferred)
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