Assistant Maintenance Manager

6 months ago


Pasir Gudang, Malaysia JOBBUILDER Full time

E5612L

**Responsibilities**:

- Delivering a comprehensive service to enquiring customers
- Maintains customer satisfaction by providing problems-solving resources
- Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement
- Develop rapport with customers by ensuring customers' satisfaction through trouble shooting issues with professionalism
- Handled customers' new inquiries, complaints, billing and payment extension/service requests
- Monitored the daily shipping activities and communicated effectively with Customer Service team members to maintain clearly defined expectations.
- Perform any other ad-hoc duties as assigned.

**Requirements**:

- Degree holder in business management or equivalent qualification
- Excellent verbal and written communication skills.
- Mature, multi-tasking and able to work under pressure
- Strong problem solving skill and experience in handling complex customer's issues

**Responsibilities**:

- Delivering a comprehensive service to enquiring customers
- Maintains customer satisfaction by providing problems-solving resources
- Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement
- Develop rapport with customers by ensuring customers' satisfaction through trouble shooting issues with professionalism
- Handled customers' new inquiries, complaints, billing and payment extension/service requests
- Monitored the daily shipping activities and communicated effectively with Customer Service team members to maintain clearly defined expectations.
- Perform any other ad-hoc duties as assigned.

**Requirements**:

- Degree holder in business management or equivalent qualification
- Excellent verbal and written communication skills.
- Mature, multi-tasking and able to work under pressure
- Strong problem solving skill and experience in handling complex customer's issuesL

**Responsibilities**:

- Delivering a comprehensive service to enquiring customers
- Maintains customer satisfaction by providing problems-solving resources
- Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement
- Develop rapport with customers by ensuring customers' satisfaction through trouble shooting issues with professionalism
- Handled customers' new inquiries, complaints, billing and payment extension/service requests
- Monitored the daily shipping activities and communicated effectively with Customer Service team members to maintain clearly defined expectations.
- Perform any other ad-hoc duties as assigned.

**Requirements**:

- Degree holder in business management or equivalent qualification
- Excellent verbal and written communication skills.
- Mature, multi-tasking and able to work under pressure
- Strong problem solving skill and experience in handling complex customer's issues

**Job Types**: Full-time, Permanent

Pay: RM6,000.00 - RM7,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Dental insurance
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Pasir Gudang: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (required)

**Experience**:

- Logistics: 2 years (required)
- Leadership: 2 years (required)

**Language**:

- English (preferred)


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