Front Office Assistant

5 months ago


Johor Bahru, Malaysia FIVES HOTEL JBCC Full time

**ROLE & RESPONSIBILITY**:
1. Register guests and assign rooms and accommodate special requests whenever possible.

2. Assist in pre-registration and blocking of rooms for reservations.

3. Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.

4. Understand room status and room status tracking.

5. Knowledgeable about room locations, types of rooms available, and room rates.

6. Must be sales minded - to present options and alternatives to guests and offers assistance in making choices.

7. Use suggestive selling techniques to sell rooms and to promote other services of the hotel.

8. Familiar with all the activities and services provided by the Hotel property.

9. Coordinate room status updates with the Housekeeping department by notifying them of all check-outs, late check-outs, early check-ins, special requests, and day-use rooms status for their actions.

10. Report any unusual occurrences or suspicious guests’ behaviour to superior immediately.

11. Maintain the cleanliness and neatness of the front desk area.

12. Always be ready to greet or approach guest at the lobby area.

**Job Types**: Full-time, Fresh graduate

Pay: RM1,500.00 - RM1,900.00 per month

**Benefits**:

- Free parking
- Health insurance
- Meal allowance
- Meal provided
- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Masai: Reliably commute or planning to relocate before starting work (preferred)


  • Front Office Assistant

    6 months ago


    Johor Bahru, Malaysia Berjaya Waterfront Hotel Johor Bahru Full time

    **JOB DESCRIPTION** JOB TITLE : FRONT OFFICE ASSISTANT REPORTS TO : DUTY MANAGER / ASSISTANT FRONT OFFICE MANAGER **REQUIREMENT** - Minimum SPM or Diploma in Tourism Management. - Excellent communications skill for both written and verbal. Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a...

  • Front Office Assistant

    5 months ago


    Johor Bahru, Malaysia Berjaya Waterfront Hotel Johor Bahru Full time

    **JOB DESCRIPTION** JOB TITLE : FRONT OFFICE ASSISTANT REPORTS TO : DUTY MANAGER / ASSISTANT FRONT OFFICE MANAGER **REQUIREMENT** - Minimum SPM or Diploma in Tourism Management. - Excellent communications skill for both written and verbal. Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a...

  • Front Office Assistant

    6 months ago


    Johor Bahru, Malaysia GBW HOTEL Full time

    Front Office Assistant are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. **Job Types**: Full-time, Fresh graduate **Salary**: RM1,500.00 - RM1,700.00 per month **Benefits**: - Free parking -...

  • Front Office Assistant

    5 months ago


    Johor Bahru, Malaysia GBW HOTEL Full time

    Front Office Assistant are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. **Job Types**: Full-time, Fresh graduate Pay: RM1,500.00 - RM1,700.00 per month **Benefits**: - Free parking - Health...

  • Front Office Assistant

    5 months ago


    Johor Bahru, Malaysia Austin Heights Golf & Country Resort Sdn Bhd Full time

    Deliver the basic standards and provide exceptional guest service at all times. - Maintain positive guests and colleagues interaction with good working relationships. - Personally and frequently verify that guests are receiving the best possible service during check-in and check-out. - Provide excellent service to internal customers as appropriate. -...


  • Johor Bahru, Malaysia Ramada Meridin by Whyndham Full time

    **DUTIES AND RESPONSIBILITIES**: - Responsible and accountable, under the direction of the Assistant Front Office Manager, for the efficient overall day-to-day operations of the hotel standard. - Process guest check-ins according by room assignments and departures for check-out (cashiering) of all the hotel guests. - Assists all area in the Front Office...

  • Front Office Assistant

    5 months ago


    Johor Bahru, Malaysia The Avenue M Full time

    **URGENTLY HIRING!!** - Manage online and phone reservations. - Respond to clients' complaints in a timely and professional manner. - Delivers the basic standards and provide exceptional guest service at all times. - Register hotel's guests in accordance with Front Office policies and procedures. - Understands rate structure and promotional rates...

  • Front Office Assistant

    5 months ago


    Johor Bahru, Malaysia The Avenue M Full time

    **URGENTLY HIRING!!** - Manage online and phone reservations. - Respond to clients' complaints in a timely and professional manner. - Delivers the basic standards and provide exceptional guest service at all times. - Register hotel's guests in accordance with Front Office policies and procedures. - Understands rate structure and promotional rates...

  • Front Office Assistant

    5 months ago


    Johor Bahru, Malaysia The Avenue M Full time

    **URGENTLY HIRING!!** - Manage online and phone reservations. - Respond to clients' complaints in a timely and professional manner. - Delivers the basic standards and provide exceptional guest service at all times. - Register hotel's guests in accordance with Front Office policies and procedures. - Understands rate structure and promotional rates...

  • Front Office Assistant

    5 months ago


    Johor Bahru, Malaysia The Avenue M Full time

    **URGENTLY HIRING!!** - Manage online and phone reservations. - Respond to clients' complaints in a timely and professional manner. - Delivers the basic standards and provide exceptional guest service at all times. - Register hotel's guests in accordance with Front Office policies and procedures. - Understands rate structure and promotional rates...

  • Front Office Assistant

    5 months ago


    Johor Bahru, Malaysia Austin Heights Golf & Country Resort Sdn Bhd Full time

    Maintain a positive attitude and good personal hygiene and appearance. - Provide excellent customer service to all customers, members, guests and staff, including answering questions about golf course. - Be knowledgeable of Austin Heights Golf Club's programs, services and fees as well as programs, lessons and events. - Perform cash handling duties and...


  • Johor Bahru, Malaysia Berjaya Waterfront Hotel Johor Bahru Full time

    **Position Title**: Front Office Supervisor **Reports to**: Front Office Manager/ Duty Manager **FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES**: 1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts...

  • Duty Manager

    5 months ago


    Johor Bahru, Malaysia FIVES HOTEL JBCC Full time

    **Position**:Duty Manager **Location**:No. 45, Jalan Wong Ah Fook, 80000 Johor Bahru,Johor, Malaysia **GENERAL ROLE** This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team. You are responsible for your subordinate(s), providing them the required support,...

  • Duty Manager

    5 months ago


    Johor Bahru, Malaysia Fives Hotel Full time

    Vacancy Position**:Duty Manager** **GENERAL ROLE** This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team. You are responsible for your subordinate(s), providing them the required support, motivation and leadership practices that aligned with the core values...

  • Duty Manager

    5 months ago


    Johor Bahru, Malaysia Hotel Pandan City Full time

    **Position**:Duty Manager **Location**:Hotel Pandan City, 6, Jalan Pandan Ria 6, Kangkar Tebrau, 81100 Johor Bahru, Johor. **GENERAL ROLE** This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team. You are responsible for your subordinate(s), providing them the...

  • Front Office Assistant

    5 months ago


    Johor Bahru, Malaysia Hilton Full time

    Front Office Assistant With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • Johor Bahru, Malaysia FIVES HOTEL DNP Full time

    **Responsibilities**: - Responsible for maintaining & developing efficient front office operations through planning, organizing, staffing, executing and controlling the functions of the department in line with the highest level of performance and quality standard of hotel is expected. - Direct the day-to-day hotel Front Office operations. - Maximized guest...

  • Front Office Assistant

    5 months ago


    Johor Bahru, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Johor Bahru, Malaysia VIVA BESTARI INN SDN BHD Full time

    RONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES: l Ensure Outstanding customer care at all times. l Maintains a friendly, cheerful, and courteous demeanour at all times. l Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. l Respond to telephone and in-person inquiries regarding reservations, hotel...


  • Johor Bahru, Malaysia Austin Heights Golf & Country Resort Sdn Bhd Full time

    Supervises the efficient handling of all telephone calls and bookings for usage of the Resort’s facilities. - Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional manner, cordially and with a pleasant smile. - Assist in the monitoring of staff attendance, schedule holidays, vacations...