Real Time Analyst

The WFM RTA is responsible for monitoring key / critical queues in real time using CMS Supervisor (or equivalent queue management software). WFM RTAs liaise directly with Operations teams to ensure all agents are adhering to assigned schedules / shifts, and to ensure acceptable thresholds for: Transaction time, hold time, Wrap time and other Aux...

About Company: amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT Services, Enterprise Solutions, IT Outsourcing, IT Consulting, Managed Services and Business Process Outsourcing. We have highly qualified team of vibrant experts in wide range of technology and solutions in...

Key Responsibilities - Responsible for managing and ensuring the service level agreements for various programs are met - Manage the call volume, daily attendance and program break schedules - Analyse data to outline reasons for under/over performance and recommend actions to improve performance - Assist with creation of metrics and targets to meet service...

**REAL ESTATE TELEMARKETER** Join our dynamic real estate team as a Telemarketer, where you'll be responsible for connecting with potential clients over the phone. This role involves promoting our real estate services, generating leads, and setting appointments. **Responsibilities**: Conduct outbound calls to potential clients to introduce our real estate...

Job Objectives Ensures the effective and efficient utilization of resources for meeting service level and response time objectives across all contact channels. Responsible for completing project-level activities and tasks and ensuring business requirements are identified and implemented. Key Responsibilities - Responsible for managing and ensuring the...

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics...

Are you ready to dive into the world of data and turn numbers into actionable insights? We are on the lookout for a dynamic and motivated Data Analyst to join our innovative team. As a Data Analyst, you'll play a crucial role in collecting, analyzing, and interpreting data to drive informed decision-making across our organization. If you're passionate about...

-Job description **Why join us**: Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth...

We are in the Real Estate business and we are a fast expending company with 3 branches in Kepong, Mont Kiara, Seremban and HQ is in Bukit Bintang, KL City. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

Posted- 04-Sep-2023- Service line- Corporate Segment- Role type- Full-time- Areas of Interest- Accounting/Finance, Digital & Technology/Information Technology- Location(s)- Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia**Analyst - Business Support (Fresh Graduate)** **Job Summary**: - At CBRE, you are empowered to take your career path into...

**Position**: Credit Analyst (Mortgage) **Location**: Bangsar South, KL **Salary Range ** : RM 3,900 - RM 4,500 **Working Hours** : Monday - Friday (9.00am - 5.00pm) **Responsibilities**: - Identifying and acquiring new mortgage business to the Bank from primary and secondary market. - Meeting and exceeding the sales target set by the Bank. - Soliciting...

DepartmentBusiness Intelligence and Data Analytics- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just...

DepartmentBusiness Intelligence and Data Analytics- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just...

**Key Responsibilities** - Responsible for managing and ensuring the service level agreements for various programs are met - Manage the call volume, daily attendance and program break schedules - Analyse data to outline reasons for under/over performance and recommend actions to improve performance - Assist with creation of metrics and targets to meet...

**Role Summary** We're seeking a Billing Analyst to handle billing operations within our accounting department. Your role will involve issuing invoices accurately to ensure revenue consistency. You'll need a sharp eye for detail and the ability to work independently to meet deadlines. As a Billing Analyst, you'll oversee accounts receivable, ensuring...

**Company Description** Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. We’re in 14...

Descriptions: - Issue and distribute invoices - Process new contracts and sales - Collaborate with other departments to ensure billing accuracy - Address customer complaints and questions - Keep track of accounts receivable and transactions - Assist with customer account reconciliations - Prepare and present analytical reports - Support monthly and...

**Responsibilities**: - Review all new contracts, contract amendments, and deal agreements to extract pertinent financial data necessary for invoicing and financial accounting purposes. - Maintain and update the invoice tracker with exceptional accuracy, as it serves as a crucial tool for senior analysts in revenue recognition for the content business,...

Responsibilities: - Conduct sales calls to property agents to introduce our platform and invite them to sign up. - Clearly communicate the value proposition and benefits of our platform, promoting our offering services to prospective property agents. - Build and maintain strong relationships with property agents, securing commitments to join our platform...