Claim Handling Officer

7 months ago


Kuala Lumpur, Malaysia HR FIRST Sdn Bhd Full time

Position: Claim Handling Officer/ Operations Support
Contract Duration: 6 months
Office loocation: Menara Prudential TRX

Description
- Adhering to the claim’s workflow in relation to Accident and Hospitalization claims procedure.
- Assess and provide justifiable claims according to policy terms and conditions, within the department benchmark, turnaround time and auditorily limit.
- Ensure claims appeal, referral or complaint from any parties are attended to and respond within the benchmark set by the department.
- Ensure and monitor claims processing to be within the department benchmark and turnaround time.
- Closely follow up on outstanding cases.
- Attend to & handle enquiries from internal staff, branch staff, agents, policyholders/claimants and queries from other insurance companies and ensure the respond within the benchmark set by the department.
- Correspond both internally and externally (inclusive but not limited to agents, policyholders, employer, private investigator, FMB and BNM) in order to handle day to day operation functions of the department, and coordinate with other departments, where applicable.
- Record, update, review, prepare and submission of statistics or reports, as required by the Management within the agreed service standards.
- Continuously review processes, identify and resolve any gaps through constructive feedback, and implement process improvement, where appropriate; update/document the administrative rules and processes for effective and efficient operation of the section.
- Continuously attend and involve with training for personal and career development.
- Conduct internal & external training in claims related matters, as and when required.
- Undertake projects or any other work and duties allocated by the Management or involve in Claims Department matters, as and when required.

Requirement
- Fresh Graduate or Claims Handling, i.e. 3 to 5 years in Life Insurance industry
- Degree in Biomedical Science/ Biology/ Mathematics/ Economics/ Statistics, Business Administration and etc. Professional life insurance qualification e.g. ACII, AMII, AAII, FLMI would be an added advantage.
- Good command of English and Bahasa Malaysia.
- Must have mínimal insurance knowledge & technical know-how on the fundamentals of Insurance, i.e. Accidental & Medical business acumen would be an added advantage.
- Able to work independently and have good communication skills
- Must be IT literate

**Job Type**: Contract
Contract length: 6 months

**Salary**: RM2,900.00 - RM3,200.00 per month

Schedule:

- Monday to Friday


  • Officer, Ramp Handling

    7 months ago


    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: - Officer, Ramp Handling **Reports To**: - Senior Cargo Officer, Ramp Handling **Key Accountability**: - To ensure cargo readiness at the airsides by proper planning/monitoring and accurate uplift of ULD in accordance with UWS prior loading into aircraft and - To ensure outbound cargo is accurately checked, staging, and ready for towing...


  • Kuala Lumpur, Malaysia AGENSI PEKERJAAN HUNTERS SEARCH SDN. BHD. Full time

    Insurance claims managers lead the team of insurance claims officers to ensure they handle insurance claims properly and efficiently. They deal with more complex customer complains and assist with fraudulent cases. Insurance claims managers work with insurance brokers, agents, loss adjusters and customers. aaa Bachelor's or Equivalent

  • Claims Executive

    2 weeks ago


    Kuala Lumpur, Malaysia Forte Recovery & Consultancy (M) Sdn Bhd Full time

    To assess claims under insurance plans (Personal Lines - Travel / Commercial Insurance) - To analyse claims made against relevant policy wordings to determine cover. - Developing and maintaining strong understanding of insurance policies and legal issues - Obtaining all necessary information and documents for the purpose of processing claims settlement -...


  • Kuala Lumpur, Malaysia Chubb INA Holdings Inc. Full time

    Job Requirements This role works collaboratively with business partners to ensure compliance with COG Best Practices, claims guidelines, processes and country specific guidelines. Continuously improves the technical quality and operational performance of the claims product, measuring compliance through the use of file reviews. Supports the delivery and roll...

  • Claims Specialist

    2 weeks ago


    Kuala Lumpur, Malaysia Zurich Insurance Full time

    Job Summary- To handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.- Job Accountabilities - Key Accountabilities- Document claims file by...

  • Officer, Ramp Handling

    7 months ago


    Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Senior Cargo Officer, Ramp Handling **Key Accountability**: - To ensure cargo readiness at the airsides by proper planning/monitoring and accurate uplift of ULD in accordance with UWS prior loading into aircraft and - To ensure outbound cargo is accurately checked, staging, and ready for towing activity to aircraft site in good condition...

  • Operations Analyst

    7 months ago


    Kuala Lumpur, Malaysia Marsh McLennan Full time

    Operations Analyst - Claims **Company**: MMC Corporate **Description**: **Claims Operations (Supporting Hong Kong)** - Processing General Insurance (Non-Motor) Claims includes, verifying claim documentation, evaluating claim eligibility, determining coverage parameters, and calculating appropriate claim settlements. - The ultimate objective is to...


  • Kuala Lumpur, Malaysia Chrisjac Recruitment Services Full time

    **Position: Insurance Claims Clerk.**: - **Salary: RM 1300-1800.**: - **Job location: Kuala Lumpur city center (Jalan Raja Laut).** Chrisjac is currently seeking individuals who are interested in office legal clerical position for an established insurance company in Kuala Lumpur. This junior position would be based at their Legal Department responsible...

  • Claims Analyst

    8 months ago


    Kuala Lumpur, Malaysia Tune Protect Group Full time

    **JOB RESPONSIBILITIES**: - Handles, investigates, negotiates, and settles claims within authority limits in accordance with company policy. Ensure claims are processed in accordance with the Company’s Claims Service Standard and Bank Negara’s Guidelines on Claims Settlement Practices (minimum standard). - Handles Claims in such a way as to maintain the...

  • Claims Specialist

    3 weeks ago


    Kuala Lumpur, Malaysia Zurich Gruppe Deutschland Full time

    **Job Summary**: With moderate direction, handles single and multi-party personal or commercial line claims of low to moderate exposure and complexity within specific limits of authority by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. **Key...

  • Claims Specialist

    3 weeks ago


    Kuala Lumpur, Malaysia Zurich Insurance Full time

    Job Summary- With moderate direction, handles single and multi-party personal or commercial line claims of low to moderate exposure and complexity within specific limits of authority by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.- Key...

  • Claims Analyst

    4 months ago


    Kuala Lumpur, Malaysia Zurich Insurance Full time

    **Position Overview** **Key Responsibilities**: - **Claims Management**: Investigate, evaluate, and settle third-party bodily injury claims in a timely and efficient manner. This includes gathering relevant information and analyzing medical reports and other documentation. - **Negotiation**: Negotiate settlements with claimants, legal representatives, and...

  • Claims Specialist

    4 days ago


    Kuala Lumpur, Malaysia Zurich Insurance Full time

    Job Summary- To handle a limited case load of large and or complex life claims and serve as a referral resource for both Life Claims Technicians and Examiners, to ensure timely and equitable settlement and delivery of excellent customer service.- Job Accountabilities - Key Accountabilities- Ensure that claims processes and procedures meet state and federal...

  • Operations Specialist

    7 months ago


    Kuala Lumpur, Malaysia Marsh McLennan Full time

    Operations Specialist - Claims **Company**: **Description**: **What can you expect?** - Be a part of a regional operational shared service center - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Career Development and Training Opportunities - Explore opportunities to work on regional and...


  • Kuala Lumpur, Malaysia Tokio Marine Group Full time

    **Responsibilities**: - Provide general administrative and support including filing, scanning, mailing, data entry within desired target TAT to ensure compliance to internal and regulatory guidelines. - Assist in claims registrations and payments to facilitate smooth claims processing. - Maintain office supplies for department. - Scan the incoming documents...

  • Claims Exec

    9 months ago


    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Insurance- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: To ensure windscreen claims are promptly registered, process and settled in accordance with the company’s guidelines, claims manual, BNM and PIAM guidelines. To monitor the performance of adjusters, panel...


  • Kuala Lumpur, Malaysia Chrisjac Recruitment Services Full time

    **Position: Insurance Claims Executive.**: - **Salary: RM 4000-5000.**: - **Job location: City center (5-day week), Kuala Lumpur.** Chrisjac is currently seeking individuals who are interested in Executive Claims administration position for an established insurance company in Kuala Lumpur. This position would be based at their Motor Claims Department...


  • Kuala Lumpur, Malaysia Marsh Full time

    **Claims Operations (Supporting Hong Kong)** - Processing General Insurance (Non-Motor) Claims includes, verifying claim documentation, evaluating claim eligibility, determining coverage parameters, and calculating appropriate claim settlements. - The ultimate objective is to facilitate a streamlined and accurate claims handling process, ensuring prompt and...


  • Kuala Lumpur, Malaysia Ambition Full time

    Great working exposure globally - Good team support for better career growth - Interesting remuneration package The main responsibility as the Claims Processing Supervisor is to lead, monitor and coach the claims team across Asia Pacific of the group. The objective is to ensure that internal and external stakeholders and clients consistently receive a high...


  • Kuala Lumpur, Malaysia Pacific Prime Insurance Singapore Pte Ltd Full time

    **Responsibilities**: - Prepare, check and submit claim forms and related documentation - Update claims status on internal system and platform - Communicate with clients and handle enquiries on insurance coverage, claims, pre-authorization, etc. - Liaise with insurance partners, clinics/hospitals, third-party administrators on claims matters - Support on...