Customer Service Executive

2 months ago


Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

DUTIES AND RESPONSIBILITY:
To serve customers courteously and efficiently, ensuring that the highest standards of customer service are met all the time.Resolve customer issues quickly and efficiently through clear management of customer service calls and numerous administrative tasks.Processed large amounts of pending orders on specialized tools (SQL Accounting System) on a frequent basis and timely manner.Ensure payment made by the operator is already deposited into the companys bank account.Responsible to ensure refund request from licensees are prioritized accordingly and meet the time-frame policy set by Finance accordingly.To collaborate with Citylink Express to get the best rate for upcoming seasonal projects.Managed payment reconciliation by monthly and reporting to Finance Department.Responsible for verification on payment for courier services charge.Managed pre-order from licensees for new upcoming products from generating data from SQL

until collection.Process order for medal, trophy and plaque including product details to meet the deadline.Closely works with the Procurement unit to ensure on-time delivery of products by the suppliers.Managing order custom made by collecting measurement data from operators before tailoring begins.Do administration tasks such as filing on a daily basis, managing petty cash merchandise and blast marketing material through whatsapp status.Undertake ad-hoc assignment and related duties when required.
Summary of role requirements:
JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified



  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Job Responsibilities: Ensuring the day-to-day order management activities are executed flawlessly and timely.Assist Sales team on preparing quotation and deliver to customers.Daily tracking to tenders from multiple government & private portal.Accountable for stock count 2 times a year.Monitor order process related activities for compliance to business...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Job Responsibilities:Ensuring the day-to-day order management activities are executed flawlessly and timely.Assist Sales team on preparing quotation and deliver to customers.Daily tracking to tenders from multiple government & private portal.Accountable for stock count 2 times a year.Monitor order process related activities for compliance to business...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Job DescriptionProviding complete information about the product to the customer.Solving all product or service-related issues of the customers.Giving the right pitch to the potential customers, so they end up buying the product or availing the services.Keeping a proper record of the customers.Maintaining and updating the information of the customers...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Job Description Providing complete information about the product to the customer.Solving all product or service-related issues of the customers.Giving the right pitch to the potential customers, so they end up buying the product or availing the services.Keeping a proper record of the customers.Maintaining and updating the information of the customers...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Jobs Description Provide customer support via live chat; display excellent work etiquette and patience.Coordinate and monitor all customer's orders from submission until final delivery Liaise between customers and the internal Operations Team Requirements liaise with Mandarin-speaking customers and associates.Open to fresh graduatesExperience in Zendesk,...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    DUTIES AND RESPONSIBILITY:To serve customers courteously and efficiently, ensuring that the highest standards of customer service are met all the time.Resolve customer issues quickly and efficiently through clear management of customer service calls and numerous administrative tasks.Processed large amounts of pending orders on specialized tools (SQL...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Jobs DescriptionProvide customer support via live chat; display excellent work etiquette and patience.Coordinate and monitor all customer's orders from submission until final delivery Liaise between customers and the internal Operations Team Requirementsliaise with Mandarin-speaking customers and associates.Open to fresh graduatesExperience in Zendesk, Live...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    QualifikationenEducation: Diploma or Degree in Business Admin or realted field Work experience: At least 5 years experience in customer service, call centre, financial servces or related fields. Professional & Interpersonal skills: Ability to go beyond to deliver exceptional customer experience.Excellent communication skillls coupled with good listening and...

  • Customer Service

    3 weeks ago


    Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Job Description - Customer Service We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

  • Customer Service

    1 week ago


    Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Job Description - Customer Service We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    QualifikationenEducation: Diploma or Degree in Business Admin or realted fieldWork experience: At least 5 years experience in customer service, call centre, financial servces or related fields.Professional & Interpersonal skills:Ability to go beyond to deliver exceptional customer experience.Excellent communication skillls coupled with good listening and...

  • Customer Service

    1 week ago


    Next Job, Malaysia Hunters International Sdn Bhd Full time

    Job Description:Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, their South East Asia delivery platform based in Bangkok enables...

  • Executive, Operations

    2 months ago


    Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Operations Carry out Branch RCSA through sample checking and effective rectification as applicable;Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;Over-ride transactions as per Bank defined transaction limits;Read, understand and comply with Banks internal...

  • Executive, Operations

    2 months ago


    Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Operations Carry out Branch RCSA through sample checking and effective rectification as applicable;Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;Over-ride transactions as per Bank defined transaction limits;Responsible for overall branch cash holding and...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Job Responsibilities: needs and concerns to offer the best solutions/alternatives to customers. Job Requirements: JOB TYPE Work Day:Full Time Employment type:Permanent Job Salary:Negotiable JOB REQUIREMENTS Minimal experience:Unspecified


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Job Responsibilities:needs and concerns to offer the best solutions/alternatives to customers.Job Requirements:JOB TYPEWork Day:Full TimeEmployment type:Permanent JobSalary:NegotiableJOB REQUIREMENTSMinimal experience:Unspecified


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the companys reputationGo the...

  • Customer Service

    2 months ago


    Next Job, Malaysia Hunters International Sdn Bhd Full time

    **Job Description**: Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, their South East Asia delivery platform based in Bangkok...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the companys...


  • Next Job, Malaysia 5G-STARLINK PTE. LTD. Full time

    Position: Customer Support Executive (Moderator)RESPONSIBILITIES Use the moderation tool, to check all incoming private advertisements for fraud and simple edits. Using the moderation tool, to check all leads for fraud and duplications, etc. Using the moderation tool, check all Commercial advertisements for contact information and mask them. Make validation...