Operations Specialist, Asia

5 months ago

Subang Jaya, Malaysia WD-40 COMPANY Full time

Overview:
Are you seeking a dynamic opportunity where you can leverage your financial acumen, operational expertise, and administration skills to drive success in a multinational environment? Join our team as an Operation Specialist, where you’ll play a pivotal role in managing sales forecasts, order processing, and customer service for 18 countries across diverse Asian markets. This role offers a blend of finance, operations, and administrative responsibilities, providing a unique opportunity to contribute to the growth and efficiency of our global business.

**Why Apply?**
- **
Impactful Responsibilities**: Take on a diverse range of responsibilities, from managing sales forecasts to overseeing order processing and customer inquiries, allowing you to make a tangible impact on the organization's operations and success.
- ** Growth Opportunities**: Join a dynamic team where you can leverage your expertise while continuously learning and developing new skills. Explore opportunities for career advancement and professional growth within a multinational company.
- ** Cross-Functional Collaboration**: Engage in cross-functional collaboration with teams across sales, marketing, supply chain, and finance, providing you with exposure to various aspects of business operations and enhancing your understanding of how different functions interact.
- ** Global Reach**: Contribute to the success of a global company with operations spanning across diverse Asian markets. Work with stakeholders from different countries and cultures, broadening your international experience and perspective.
- ** Supportive Environment**: Be part of a supportive and collaborative work environment where your contributions are valued, and your ideas are encouraged. Join a team that prioritizes communication, teamwork, and professional development, fostering a culture of excellence and innovation.

**Responsibilities**:
As an Operation Support Executive, you'll play a key role in collecting and consolidating managing director (MD) sales forecasts and generating sales and inventory reports by SKU. You'll manage Asian order processing to meet sales targets and enhance customer relations. Additionally, you'll provide crucial support to commercial teams in administering Asian sales and marketing operations. Your responsibilities will also include handling customer technical inquiries, overseeing general office administration, creating and managing databases, and compiling reports to ensure efficient organization operations.

**Order Processing and Reporting**
- Update and maintain the ARO order Tracking Query with current, accurate and timely information to monitor order/shipment status.
- Responsible for orders processing for assigned countries. Address routine order issues requiring immediate attention.
- Managing database of FCA sales and local sales in ARO system.
- Maintain customer account/order files with appropriate digital documents for accurate record keeping compliance and audit purposes.
- Maintain ARO reporting system, update orders placement and orders status into the system.
- Provide customer service and follow-up support to all internal/external customers, sales inquiries and leads in an effective, efficient, professional and friendly manner.
- Submit and process Credit Applications for new accounts or reactivations.
- Provide routine order shipment reports.

**Supply Chain Support**
- Solicit and prepare consolidated forecast report for review.
- Track orders OTIF to monitor packager’s performance and update supply chain for improvement purpose.
- Day to day liaison with the supply chain/logistics on order fulfillment for Asia Marketing Distributors.
- Oversee the monitoring and report Asian Debtors Accounts.

**Operation / Administration Support**
- Collect, coordinate, communicate, and monitor Asian SKU forecasts and consolidation on a monthly, quarterly and annual basis. To ensure mínimal forecast variance to achieve optimal inventory management and positive impact on EBITDA.
- Monitor Asia Debtors accounts to maintain zero balance in overdue accounts and update monthly Asia Accounts Due report.
- Send monthly Account Due report to Regional Managers.
- Send monthly statement to MDs and follow up with MDs on overdue invoices.
- Collect information from MDs to provide local sales inventory report.
- Provide monthly reports from ARO reporting system including MDs local sales, inventory report, etc.
- Check all invoices of ARO office expense and obtain approval of the expenses.
- Oversee the review and distribution of monthly statement to MDs and follow up on overdue invoices to ensure prompt payment and avoid delinquency and reduce bad debts exposure.
- Collect and respond to direct customer enquiries/sales leads and product inquiries. Coordinates internally to respond to product technical inquiries from customer with support and input from R&D/Quality and product integrity, as needed. Progress and monitor and report major te

  • Cybersecurity Specialist

    4 weeks ago

    Subang Jaya, Selangor, Malaysia TD SYNNEX Europe Services and Operations S.L.U. Full time

    Job Summary Cybersecurity Specialist required to manage cybersecurity technologies, ensure their health, and collaborate with teams to solve service escalations and perform routine tasks. Job Description We are seeking a Cybersecurity Specialist to join our Cyber Platform team. The successful candidate will be a self-starter with excellent communication...

  • Operations Manager, Freight Forwarding Specialist

    1 month ago

    Subang Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time

    About the CompanyHunters International Sdn Bhd is a leading logistics company in the Asia-Pacific region, founded in 2016 to serve the growing demands of internal and external customers. Our company is committed to providing exceptional service to our clients, and we are seeking a highly skilled Operations Manager to join our team in Malaysia.Job SummaryWe...

  • Digital & Brand Activation Specialist, Asia

    5 months ago

    Subang Jaya, Malaysia WD-40 COMPANY Full time

    Overview: Are you ready to embark on a creative and dynamic digital journey with our small digital and brand activation team to make a significant impact across diverse Asian markets? In this role, you'll be at the forefront of our growing global business, shaping the digital landscape and growing the WD-40 Company brand equity. This is a hybrid role...

  • Digital & Brand Activation Specialist, Asia

    5 months ago

    Subang Jaya, Malaysia WD-40 COMPANY Full time

    职位简介 / Position Overview: Are you ready to embark on a creative and dynamic digital journey with our small digital and brand activation team to make a significant impact across diverse Asian markets? In this role, you'll be at the forefront of our growing global business, shaping the digital landscape and growing the WD-40 Company brand equity. This...

  • Network Security Specialist

    4 weeks ago

    Subang Jaya, Selangor, Malaysia TD SYNNEX Europe Services and Operations S.L.U. Full time

    Network Security Specialist required to design, implement, and manage network security measures to protect data and infrastructure. We are seeking a highly skilled and experienced Network Security Specialist to join our team. The ideal candidate will have a deep understanding of network security principles, with a focus on firewalls, Zero Trust Network...

  • Digibank Malaysia Project

    5 months ago

    Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know our Digital Bank Team**: Grab is leading a consortium for Digital Bank license and building a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help...

  • Operation Theatre Technician

    5 months ago

    Subang Jaya, Malaysia OSC Orthopaedic Specialist Centre Sdn Bhd Full time

    An Operating Room Technician (ORT) manages the patients who are scheduled for surgery or surgical procedure, elective or emergency. He/she is responsible to: - Prepare the operating room in readiness to receive a patient, clean and disinfect the same room after the procedure in readiness for another patient - Manage the operating instruments, medical...

  • Financial Operations Specialist

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time

    We are seeking a highly organized and detail-oriented individual to join our team as a Financial Operations Specialist.The role involves preparing full sets of accounts, maintaining proper filings and records, and performing daily accounting operations.Key responsibilities include:Preparing and reviewing financial statements and reportsMaintaining accurate...

  • Freight Forwarding Operations Manager

    3 weeks ago

    Subang Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time

    About Hunters International Sdn BhdHunters International Sdn Bhd is a leading logistics company in the Asia-Pacific region, founded in 2016 to serve the growing demands of logistics to internal and external customers. Our company is committed to providing exceptional service to our clients, and we are seeking a highly skilled Operations Manager to join our...

  • Regional Sales Manager, Asia

    5 months ago

    Subang Jaya, Malaysia WD-40 COMPANY Full time

    Overview: In this new role we are seeking an influential and collaborative business development leader with experience guiding marketing investment to drive revenue growth and operational excellence of our brands across multiple countries. Your global perspective will support your success in leading strategic initiatives in collaboration with our marketing...

  • Cybersecurity Specialist

    4 months ago

    Petaling Jaya, Malaysia TD SYNNEX Europe Services and Operations S.L.U. Full time

    Job PurposeCybersecurity Specialist requires a Cybersecurity Subject Matter Expert (SME) with excellent communication skills for active collaboration with associates within the team and various external teams. It will actively operate and manage Cybersecurity technologies and ensure their health. The successful candidate will be a self-starter and be able to...

  • Talent Acquisition Specialist

    3 weeks ago

    Subang Jaya, Selangor, Malaysia IBM Full time

    About the RoleIBM is seeking a highly skilled Talent Attraction Specialist to join our team in the Asia Pacific region. As a key member of our recruitment team, you will be responsible for identifying and recruiting top talent to support our business growth in the region.Key ResponsibilitiesDevelop and execute strategic sourcing plans to attract top talent...

  • [my] Regional People Operations Specialist

    5 months ago

    Petaling Jaya, Malaysia Doctor Anywhere Full time

    **About the team** Like all teams, our People & Culture team plays a significant role at Doctor Anywhere. We partner closely with leaders, managers and employees to build a culture where everyone feels included and valued at work. We support business needs by attracting, hiring and developing talent to build up a strong organization, while managing our...

  • Clinic Assistant

    5 months ago

    Subang Jaya, Malaysia Subang Ear,Nose & Throat Specialist Clinic Full time

    1. Provide day to day staff, logístical and administrative assistance to a medical clinic. Arranges patients and schedules appointments : screens and refers phone calls, and communicates and interacts with patient, provides support to the fellow staff, and assists with clinical procedures as required. 2. Receives, screens, interviews and registers...

  • Project Support Specialist

    5 months ago

    Subang Jaya, Malaysia Schlumberger Full time

    **PROJECT SUPPORT SPECIALIST**: **Job Summary** Job Summary - To support the Project Managers in the execution of customer projects. Depending on the resource allocation and workload, Project Coordinator may be required to manage the execution of customer projects. These projects would not be challenging by design and would not be complicated as defined in...

  • SAP Hcm Payroll Specialist

    5 months ago

    Subang Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Job Title**: SAP HCM Payroll Specialist **Location**: Subang Jaya, Malaysia **About the Role**: We are seeking a highly skilled SAP HCM Payroll Specialist to join our team. This role is critical for supporting our Digital Applications Management department, focusing on payroll configuration, customization, and interfacing with external systems. If you...

  • Tax Operations Specialist

    5 months ago

    Petaling Jaya, Malaysia Novartis Full time

    394740BR **Tax Operations Specialist**: Malaysia **About the role** Tax Ops Specialist is a vital member of the finance team and is responsible for ensuring accurate and compliant tax reports and filings. This role involves analyzing financial data, preparing tax returns, and providing insights on tax-related matters. The Tax Ops Specialist collaborates...

  • Billing Specialist

    5 months ago

    Subang Jaya, Malaysia DHL Full time

    We are hiring a talent who is attention to detail for numbers, knowledgeable in INCOTERMS and well-verse with the Ocean Freight business. - Ensure proper cut-off procedures at month-end closing. - Adhere to operational KPIs related to Billing, such as billing timeliness and Billing adjustments - Attend to escalations involving Billing issues to ensure smooth...

  • Operation Specialist

    5 months ago

    Petaling Jaya, Malaysia W Generation Full time

    Position : Operation Specialist Salary : RM 3,000 - RM 5,000 Location : Tropicana Garden Working Hours : Mon - Fri (10am - 7pm) We are looking for a dynamic and proactive Operations Specialist to oversee the day-to-day operations of our fiat/crypto ramp business. In this regional role, you will take charge of project management and operational activities...

  • Network Security Specialist

    5 months ago

    Petaling Jaya, Malaysia TD SYNNEX Europe Services and Operations S.L.U. Full time

    Job Purpose:   Network Security Specialist requires a Network Security Subject Matter Expert (SME) with excellent communication skills for active collaboration with associates within the team and various external teams. It will actively operate and manage Network Security technologies and ensure their health. The successful candidate will be a...